Red McCombs Hyundai - Service Center

Took my vehicle in for air conditioner not cooling on my 2022 Tucson with 22,000 miles after the Hyundai dealership on IH10 did not want to cover it under warranty. They wanted me to pay $435 to service my 2022 Tucson with 22,000 miles after the Hyundai dealership on IH10 did not want to cover it under warranty. They wanted me to pay $435 to service my vehicle. Thanks to Gustavo Martinez my service advisor for his professional help and taking care of me and backing up the Hyundai brand by covering it under warranty. He knows how to make the customer feel appreciated and valued. I would definitely recommend this dealership’s service department. More

Excellent, Gustavo had planned his personal vacation time and put me in direct contact with his service manager in his absence. The small things always make the biggest impact on customers. That is why we re and put me in direct contact with his service manager in his absence. The small things always make the biggest impact on customers. That is why we return to your dealership. A well owned 10!!! More

Fantastic quick and professional service. Software was updated and we picked the vehicle up with no issues. Software was updated and we picked the vehicle up with no issues. More

Gustavo took really great care of us! Service was completed as scheduled and resolved our issue. Service was completed as scheduled and resolved our issue. More

The Service Center is wonderful! The staff are quick to attend to my arrival, and are always courteous and attentive to the reasons for my visit. The waiting area is modern, clean The staff are quick to attend to my arrival, and are always courteous and attentive to the reasons for my visit. The waiting area is modern, clean and aesthetically pleasing, including a fantastic coffee/latte/cappuccino - maker. Time for service is well within my expectations. More

When I took my car in they sent me an email with 3 items that needed to be repaired. Long story short. I had to wait 9 days for them to fix 1 of the issues, my rear camera. I paid for the extended warranty that needed to be repaired. Long story short. I had to wait 9 days for them to fix 1 of the issues, my rear camera. I paid for the extended warranty and never got the loaner car the salesman said was part of the warranty. I had to reach out to them multiple times, including the Service Director and an email to the GM, and just got a run around. Pathetic performance on their part in my opinion. Guess I'll have to pay for another garage to take care of the other 2 issues. More

Fast and I hope they check the brake pads, they did the recall and they were very professional technicians recall and they were very professional technicians More

This dealership is always professional. I enjoy coming here because I am always treated very well I enjoy coming here because I am always treated very well More

Gustavo is such a personable, kind, patient, and communicative person who did an excellent job addressing all my questions and service needs. communicative person who did an excellent job addressing all my questions and service needs. More

Usually a great experience each and every time. My only complaint is that the full price of the service is never given (excluding tax). If you'd like further info on that, just reach out. Other tha My only complaint is that the full price of the service is never given (excluding tax). If you'd like further info on that, just reach out. Other than that, no complaints. More