Red McCombs Hyundai - Service Center
San Antonio, TX
786 Reviews of Red McCombs Hyundai - Service Center
Had to take our 2024 Hyundai Tuscon into the body shop for work to be done. Victor Alanis was our Collision Consultant and he did a good job of assessing the work that would need to be done and keeping u for work to be done. Victor Alanis was our Collision Consultant and he did a good job of assessing the work that would need to be done and keeping us informed of the progress. Margaret Johnson, the receptionist at the front counter was fantastic! She was always friendly and informative and helpful whether we called or in-person. More
Went in for my McCombs extended warranty for my oil change, very happy with speed as they also addressed a recall on the audio system I didn't know about. change, very happy with speed as they also addressed a recall on the audio system I didn't know about. More
They took forever to do my car, I dropped off at 8:30am and didn’t get to pick up until the next day because they finished so late. On top of that, they tried to sell me a bunch of garbage services totalin and didn’t get to pick up until the next day because they finished so late. On top of that, they tried to sell me a bunch of garbage services totaling about $3000 when I only came in for warranty work. 1) said I needed new cabin/engine air filters for $150, even though I just changed them less than a month ago myself. 2) states that my tires are in great condition with tons of tread left. Lies, my tires are bald. 3) windshield is in great condition like they said? Nope. It had a crack that goes across the entire windshield right in the middle. This makes it feel like they didn’t even really inspect my vehicle at all. They just tried to sell me a bunch of services to make money off me without looking at anything. I will NEVER EVER come back. This dealership is shameful. And of course when I asked to speak to whoever did my multipoint inspection, they had no idea who it was. Ridiculous. More
Three hours —with appointment! Something’s wrong with this picture. I bought a 50K car with 100% wrap on maintenance. They did offer to replace one tire for $283. Really? I h Something’s wrong with this picture. I bought a 50K car with 100% wrap on maintenance. They did offer to replace one tire for $283. Really? I have 60K mile tires with just over 24K miles on the car. I expect quite a bit more. More
Waited 15 minutes before any service rep approached me. And the one that did, I noticed him just sitting there doing nothing. I showed him my discount coupon on oil change and asked me to email it to him. And the one that did, I noticed him just sitting there doing nothing. I showed him my discount coupon on oil change and asked me to email it to him. More