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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
708 Reviews

708 Reviews of Red McCombs Hyundai Northwest - Service Center

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July 16, 2023

They got an appointment for me very quickly for a recall issue. The work was done very promptly. Appreciate the hard work. More

by DESTIGGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Alyssa Esteves
July 16, 2023

Ernest did a good job and followed up with me. They offered a drink and it was nice and air-conditioned in the office. More

by DANROBERT50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest
July 15, 2023

As always excellent service. Red McCombs service advisors are outstanding, professional, and knowledgeable. Service to my vehicle done correctly with minimal wait time. More

by LESCHARCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisors: Ruben Rodriguez & Eddie Soliz (5 Stars) & Patrick Stephens-Service Director (5Stars), Alyssa Esteves
July 14, 2023

Very poor communication and customer service. If the service is going to take 3-5 days say so. And, if the customer is supposed to pick up the vehicle, a courtesy phone that day with a status wou More

by HOLMES016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John (1 star), Alyssa Esteves
July 12, 2023

Service was outstanding. Would recommend this location for any Hyundai automotive service. Much better than at Northside. More

by MSJIRONROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Pena
July 10, 2023

the service department manager treated me like xxxx and just stared at me while I expressed my problems/concerns. shout out to the manager Matt in sales for actually making things happen and helping me out More

by brandidenisebu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt from sales , Alyssa Esteves
July 10, 2023

the manager in service stared at me with lack of empathy when I described the situation/problem with my vehicle (that I had for the 3rd time) Matt from sales was phenomenal in helping me out with the servic More

by brandidenisebu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt from sales , Alyssa Esteves
July 06, 2023

Staff was very caring, polite, and professional. Service was quick and and the system kept you informed about the details of your car. More

by KIRK.ARRADAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
July 01, 2023

It was good experience. Everyone was friendly and helpful. Thanks for making my appointment so easy More

by ZAINAMUKHTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
June 30, 2023

The service department was great, initial encounter with sales manager left much to be desired! More

by agnite
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honorable mentions to Tom (sales rep)
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