Red McCombs Hyundai Northwest - Service Center

I will give them 10/10 so nice people and take care my car I love them car I love them More

They do not return phone calls when inquiring about making a service appt. I needed to call back 3 times. making a service appt. I needed to call back 3 times. More

I took my car in for a routine oil change. It took 2 hours! The staff, however, was courteous and apologized for the delay stating that it was Friday and there were so many cars being servic It took 2 hours! The staff, however, was courteous and apologized for the delay stating that it was Friday and there were so many cars being serviced that there was no where to park. Perhaps the services were overbooked? More

They’re were great. Finishes in a timely fashion. Even even gave me a print out from a previous visit Finishes in a timely fashion. Even even gave me a print out from a previous visit More

Fast and timely service. Great customer care and excellent quality service. I would recommend them to anyone. Great customer care and excellent quality service. I would recommend them to anyone. More

Patrick Stephens is absolute trash manager and condemns customer’s property damage. My car was scratched 2 times before so I decided to take a snap of before and after the 3rd scratch. I left a message(ple customer’s property damage. My car was scratched 2 times before so I decided to take a snap of before and after the 3rd scratch. I left a message(please to not step and scratch) near the spot and sure enough scratched again. This time I told Patrick Stephens about and to my astonishment he blamed on me. Even tho all the workers who checked before him saw the deep scratch. I was very respectful but annoyed. I don’t understand why Patrick is even in management if clearly don’t understand what service is and condemns all the damaged his worker did. I used to come for service at least once a month but now will never be back. I know you might not care about one customer but hey if my car been scratched 3 time sure other cars are also being damaged. Absolutely trash service or rather NO SERVICE! More

I like the fact that the advertised price was the price in person. No mandatory dealer add-ons like tint or lojack. I purchased a used car so I can't speak to a new car purchase. Finance department offe in person. No mandatory dealer add-ons like tint or lojack. I purchased a used car so I can't speak to a new car purchase. Finance department offered warranties but did not push after I declined. More

Very pleasant experience purchasing my wife's new car. Hunter was easy to work with and made sure we got the vehicle with the features we wanted. Hunter was easy to work with and made sure we got the vehicle with the features we wanted. More

Service kept car from 7/24 - 8/23. Did not even receive a diagnosis until 8/9, then still took 2 weeks to fix (when they had the part). Never got a same day returned called, ever. S Did not even receive a diagnosis until 8/9, then still took 2 weeks to fix (when they had the part). Never got a same day returned called, ever. Service GM never called me back after leaving him a message. No loaner vehicle provided. Charged $450 labor for a $58 part, for basically 2 hours of work. Finally got vehicle back and it was absolutely filthy (covered in dirt so not even the courtesy of a wash), and had sweat grease stains on the interior door panel. Eddie was not too bad to deal with but I think he is given the short end of the stick due to lack of accountability and management at this facility. I will not be working with another Red McCombs dealership ever again; in fact, the car just got traded in and I'm happy to be dealing with another dealership now. More

Eddie red McCombs representative is always very attentive and is a great listener. He is an effective communicator and always finds a solution to our problem promptly. My family and I feel great to attentive and is a great listener. He is an effective communicator and always finds a solution to our problem promptly. My family and I feel great to get our service done at red McCombs. More