Red McCombs Hyundai Northwest - Service Center

Well over 2 hours waiting for an oil change and the cursory vehicle inspection. Why did I schedule a 9 o'clock appointment? To get in and out of the shop, right? cursory vehicle inspection. Why did I schedule a 9 o'clock appointment? To get in and out of the shop, right? More

Always great service. The time I request for service is always met. In and out in a very efficient manner The time I request for service is always met. In and out in a very efficient manner More

excellent. my go to guys for any and all things related to my hyundai. wouldn’t trust my vehicle with anyone else. they treat me like family and are always very my go to guys for any and all things related to my hyundai. wouldn’t trust my vehicle with anyone else. they treat me like family and are always very pleasant and easy to work with. More

Always easy to get into servicing at Red McCombs and having a service guy like JC to message and keep us informed via text. There's a reason that we swapped from another Hyundai dealership in town to R having a service guy like JC to message and keep us informed via text. There's a reason that we swapped from another Hyundai dealership in town to Red McCombs More

Service was great and everything was explain in great detail of what I needed to get done detail of what I needed to get done More

Thank you so much. She did great excellent customer service and time delivery and part department as well. and service center She did great excellent customer service and time delivery and part department as well. and service center More

Again, another terrible experience with this dealership's service department. I do not know if error codes do not go away on normal cars, but on my hybrid, if you do not check the error light right away, it service department. I do not know if error codes do not go away on normal cars, but on my hybrid, if you do not check the error light right away, it will go away in a day or so. Such is the case again with my car, as I received a "Hybrid System, Turn off Engine" error message, with no acceleration, while driving my car. I had it towed, and told the people in the Service department to get the error code right away. Over two weeks later, no light, no diagnosis, but they are willing to charge you the diagnostic fee for not finding anything. They can see the past error codes, but no dates and no work on diagnosing what those error codes mean. You should have a manual that tells you what to do with these error codes. Needless to say, I am a little gun shy right now if I want to take my car on a long trip. More

We made an appt for the safety recall and an oil change and dealer refused to do safety recall and wanted me to schedule for another future date and leave the car for 10-15 days with no loaner car. I call and dealer refused to do safety recall and wanted me to schedule for another future date and leave the car for 10-15 days with no loaner car. I called Principal Hyundai in Boerne and was able to get an appt and they said I can sit and wait for 1.5 Hr max while they do it. Red McCombs Hyundai is not even close to being in the same league as far as customer service compared to Principal Hyundai. More

my go to guys for any and all things related to my hyundai. trust them with my life. love everything about this place. wouldn’t dream of going anywhere else. hyundai. trust them with my life. love everything about this place. wouldn’t dream of going anywhere else. More

This dealership was amazing and can’t wait to go back and have my car serviced again and the customer service was amazing just love this Hyundai dealership. have my car serviced again and the customer service was amazing just love this Hyundai dealership. More