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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
681 Reviews

681 Reviews of Red McCombs Hyundai Northwest - Service Center

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November 03, 2023

Worst service i ever had, they couldnot get to my car or give me a call about what next even after dropping if with them for 2 weeks. i was really upset to hear from them that they need several more weeks t More

by Suresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Esteves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
November 03, 2023

As always, my service manager, Eddie Solis was amazing. I love the new facilities and my vehicle was serviced in a very timely manner as always. More

by SUZHAC0115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy Solis, Ruben
November 02, 2023

As always, the staff at IH 10’s Hyundai took great care of me. The service, conversation, and free snacks were awesome. The new Expresso Machine needs some adjustments but, great idea! More

by HAWKFARMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Solis is a good one!
November 02, 2023

Great improvements that have been added with the service and the new building that has been built for waiting and customer service I would recommend. More

by LOPEJA3086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Brought my car in for a headlight issue. Part is ordered and I was ready to go. More

by AMY1981TERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Eddie
October 31, 2023

The new facility is fantastic. All the upgrades and the showroom are outstanding and modern. More

by JFLORES19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get names, but the service advisor was very serviceable.
October 28, 2023

Pleased! Nothing else needs saying. Great service and personal. Clean, I like the new look. More

by sigomike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

The staff was very friendly - I was in and out very quickly. Faculty is nice. More

by COLINLOGIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Eddie was an exceptional service rep. He made sure i had a a clear understanding of timing and got me the info I needed. the new lounge is nice. only feedback i have is the new lounge cou More

by CORBINMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
October 25, 2023

If you have ever been on hold, you hear Red McCombs boast about providing the best service in town, second to none. He would be completely disappointed. My car was on your lot for 80 days. In that time, my s More

by RIOS.LARINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest Daminguez
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