Red McCombs Hyundai Northwest - Service Center

2014 Hyundai Santa Fe Sport 2. 0 was in shop for almost a month for an engine replacement under service campaign. Picked up car and there were food wrappers left by someone else in 0 was in shop for almost a month for an engine replacement under service campaign. Picked up car and there were food wrappers left by someone else in it. Car exterior was filthy (not like that when it was towed in). Mechanic left a rag inside the hood. Hood wasn’t latched down all the way. Car broke down at the gas station and wouldn’t start. Got a jump start and was told the battery connections were loose. Mechanic did a rush job. Now the car idles rough at a stop, AC barely blows, seats don’t cool anymore, stereo speakers sound blown, and there are random honking/beeping noises in the car. I’m very disappointed and have texted, called,and left messages. Service advisor says that he got the car back to me before his promised return date and doesn’t even address the new problems with the car. Patrick Stephens, the Service Director won’t return calls. Just emailed the General Manager. Also, Contacted Hyundai Corporate and they said Red Mccombs Hyundai NW has the worst customer service and they can’t get any responses either. Next stop is getting my attorney involved. Red McCombs would be rolling in his grave. This is not how he took care of his customers. I know because I worked in a law firm in the same building as him in the early 2000’s and we spoke every morning. He was a good man. It’s a shame this dealership has his name attached to it. More

Great service! Eddie and all the team are very helpful. Hope the remodel is over soon since the waiting area is not so comfy right now but the personal are great! Eddie and all the team are very helpful. Hope the remodel is over soon since the waiting area is not so comfy right now but the personal are great! More

Excellent service. Oil change and tire rotation complete within an hour. Great communication with customer service. Oil change and tire rotation complete within an hour. Great communication with customer service. More

Not with all the construction going on right now. Maybe after construction is completed. Customer lounge was too small. Maybe after construction is completed. Customer lounge was too small. More

Eddie the service tech is outstanding. We have been working with him for years and he knowledgeable courteous and professional!! We have been working with him for years and he knowledgeable courteous and professional!! More

Jon the service advisor was nice. I was checked in efficiently. Service completed on time. I was checked in efficiently. Service completed on time. More

Professional. Tom was great. Ken was great as well. Thank you gor a great experience Tom was great. Ken was great as well. Thank you gor a great experience More

Hello, The customer service was outstanding! Communication was great from the time I dropped my 2022 Hyundai Tuscan off until the time I picked it up . Thank you Hyundai dealership for another s Communication was great from the time I dropped my 2022 Hyundai Tuscan off until the time I picked it up . Thank you Hyundai dealership for another smoth experience with you all! More

The service advisor i had was good jon chrisman let me know about the other issues found with my car know about the other issues found with my car More

Excellent customer service. Eduardo Soliz was very professional and courteous. The service was expeditous and complete. Eduardo Soliz was very professional and courteous. The service was expeditous and complete. More