Red McCombs Hyundai Northwest - Service Center

Service was outstanding. Would recommend this location for any Hyundai automotive service. Much better than at Northside. Would recommend this location for any Hyundai automotive service. Much better than at Northside. More

the manager in service stared at me with lack of empathy when I described the situation/problem with my vehicle (that I had for the 3rd time) Matt from sales was phenomenal in helping me out with the servic when I described the situation/problem with my vehicle (that I had for the 3rd time) Matt from sales was phenomenal in helping me out with the service aspect and getting me a loaner. he was the only one who seemed to care! More

the service department manager treated me like xxxx and just stared at me while I expressed my problems/concerns. shout out to the manager Matt in sales for actually making things happen and helping me out just stared at me while I expressed my problems/concerns. shout out to the manager Matt in sales for actually making things happen and helping me out even though it wasn't really his problem 🩷 More

Staff was very caring, polite, and professional. Service was quick and and the system kept you informed about the details of your car. Service was quick and and the system kept you informed about the details of your car. More

It was good experience. Everyone was friendly and helpful. Thanks for making my appointment so easy Everyone was friendly and helpful. Thanks for making my appointment so easy More

The service department was great, initial encounter with sales manager left much to be desired! sales manager left much to be desired! More

Have always been treated well from personnel from the service department, my associate has been J.C. over the last couple of visits for both me and my spouses vehicle. He has always been professional, co service department, my associate has been J.C. over the last couple of visits for both me and my spouses vehicle. He has always been professional, courteous and simply OUTSTANDING! Highly satisfied in all aspects of care! More

Very friendly efficient service. Things are a little scrambled while they remodel but quality service was still available. Things are a little scrambled while they remodel but quality service was still available. More

4th attempt to get a second fob! First 3 times, orders for fob were not made, although I called and also went in person to the service department for the order. Fob was for brand ne First 3 times, orders for fob were not made, although I called and also went in person to the service department for the order. Fob was for brand new car and I had an authorization letter to get a second one. Previous attempts to get a fob: Online/web scheduling referred me to make a call because system had overwhelming traffic. Service department doesn’t return calls or won’t pick up. Made appointment in person but fob wasn’t in after I gave 5 weeks time when the fob supposed to be in. Called again for appointment and finally someone picked up and I asked about my 2nd fob and appointment. She put me on hold for over 25 minutes and when she picked up, she said “you still there?”. No apologies for leaving me on the phone that long. At my appointment, what should have taken 10 minutes to program a 2nd fob took over 2 1/2 hours. My car was just sitting there so I asked what’s going on. Mechanic forgot to let someone know that my car was ready and he drove somewhere to get spare parts so he wasn’t at the shop. And that is the reason why Im giving a 1 star rating. More

It was an interesting experience putting psi inflection glove, warranty blessings to work in mighty new car. glove, warranty blessings to work in mighty new car. More