Red McCombs Hyundai Northwest - Service Center

Waiting area is very uncomfortable, need more updated from advisory staff, no snacks, choice of programs on the TV were questionable from advisory staff, no snacks, choice of programs on the TV were questionable More

This was our first opportunity to work with Hyundai NW and the experience was excellent. They worked with us on our trade-in and managed to get us to the desired payment price. Ms. Ana was excellent and d and the experience was excellent. They worked with us on our trade-in and managed to get us to the desired payment price. Ms. Ana was excellent and did an outstanding job in ensuring that our needs were met in the type of vehicle that we desired. More

Great dealership! Nice employees, clean area, I took my car in for an oil change and was out in no time. Nice employees, clean area, I took my car in for an oil change and was out in no time. More

Great service, help me fast and efficiently, We bought the Second car from same dealership the Second car from same dealership More

we have purchased three cars from the north west store, they were always truthful and delivered the balance interest rate they promised, that's why i used Red Mc Combs Hyundia instead of world car. we were they were always truthful and delivered the balance interest rate they promised, that's why i used Red Mc Combs Hyundia instead of world car. we were promised 1.9 % interest with the sales staff but when we went to your finance manager he pulled a bait and switch game and gave us 6.9 % interest instead of what was promised.? you need to change that now to bring your integrity back in your business.. please try to adjust this situation as it was the first time i was ever bilked like this.? thank you. More

It was a bit confusing to find where I needed to go for my service, but everyone there was kind and assisted me! my service, but everyone there was kind and assisted me! More

My car was checked in, serviced and ready to go in under 45 minutes. Bentley was great, he checked with me about some additional items needed for service and had the tech take care of those items too. Very 45 minutes. Bentley was great, he checked with me about some additional items needed for service and had the tech take care of those items too. Very friendly and efficient team! More

I was Greated almost before I pulled up-Eddie opened my door and offered water or any other refreshment I may need. The service manager “ Patrick “ opened the door and welcomed me to the Cleanest service d door and offered water or any other refreshment I may need. The service manager “ Patrick “ opened the door and welcomed me to the Cleanest service department in south Texas- Service was done before I finished my cheese Nips.. LOVE THIS PLACE. More

No communication with what was wrong with my vehicle and took over a month to diagnose. took over a month to diagnose. More

Well I wasn't very happy with the customer service. The advisor was rude, the individual that led me back to pay was rude. Not sure of his name but he was wearing all black and was a black man. One The advisor was rude, the individual that led me back to pay was rude. Not sure of his name but he was wearing all black and was a black man. One issue i have is I dropped my vehicle off and it had no issues of a battery going bad, I get called saying I need a battery and it won't hold a charge. It felt as if it was an excuse to get me to pay 256$ for a battery. I brought a battery for the vehicle. I just had elbow surgery yesterday and I advised the individual I have the battery and mind you I'm wrapped up an have one arm. He tells me to bring the battery to the back stall where my cars at. I told him I couldn't carry it, and he appeared annoyed he had to get it. Once my car was done, it stayed at the back stall. I had to go back there and get it. I had to have my daughter pick up the old battery since they didn't have the common sense to put it in the trunk or wait for me to get the vehicle. I figured someone would have brought it to the front for us and I didn't have to go back to the shop bay to pick it up. I usually don't complain but that was ridiculous. You can absolutely tell the lack of maturity and respect that particular team has due to their age. I was not satisfied with their service. More