Red McCombs Hyundai Northwest - Service Center
San Antonio, TX
696 Reviews of Red McCombs Hyundai Northwest - Service Center
Took my new Tuscon hybrid in to get the "engine management system" warning light checked out. It came on while I was on a trip and the closest dealership turned it off and told me it was safe to d management system" warning light checked out. It came on while I was on a trip and the closest dealership turned it off and told me it was safe to drive but to get it checked out when I got home. I told the service man this when I took it in but all he put down was that the check engine was on. It had not come back on. Since there was no code and the light was off, all they did was drive the car a few miles and since the light did not come on, they gave the car back to me. The "myhuyndai app" still shows I have a problem, but they can't do anything. More
Absolute worst experience we have had. Took our new Santa Fe for routine maintenance (oil change) and 2 recalls. They kept me vehicle (without notification) overnight, returned it to me to Took our new Santa Fe for routine maintenance (oil change) and 2 recalls. They kept me vehicle (without notification) overnight, returned it to me to only be back the very next day after a major oil leak. We had to have it towed back to the dealership where they stated they "fixed" it within 30min but we refused to accept it until a full diagnostic was done. 3 days later and I still have heard ZERO from the dealership, Steven Harwood (advisor), or Eddie Solis (manager). Completely unacceptable treatment and lack of communication from everyone in the service department. More
Great customer service from Eddie Soliz and his team! They always take good care of my vehicle and work hard to make sure I have all of my questions answered. They always take good care of my vehicle and work hard to make sure I have all of my questions answered. More
Took great care of me when I was desperate to have my vehicle repaired. Gustavo gave me confidence all would be well with my car. Great service!!! vehicle repaired. Gustavo gave me confidence all would be well with my car. Great service!!! More
Joseph was a pleasure and very informative with our purchase.He treated us with respect and kindness. I will definitely encourage others to do business with him in the future. purchase.He treated us with respect and kindness. I will definitely encourage others to do business with him in the future. More
my go to place for all my hyundai service and needs . make you feel like family every time. great prices. great specials. great customer service. wouldn’t dream of going anywhere else. make you feel like family every time. great prices. great specials. great customer service. wouldn’t dream of going anywhere else. More