Red McCombs Hyundai Northwest - Service Center

mal diagnóstico, pérdida de tiempo, y hay que llevarla otra vez, y dejarla en el taller por 3 días para hacer el diagnóstico, pensé que eran profesionales y que hacían el diagnóstico desde la primera vez, otra vez, y dejarla en el taller por 3 días para hacer el diagnóstico, pensé que eran profesionales y que hacían el diagnóstico desde la primera vez, en fin a perder más tiempo More

My Service Advisor, Eddie Soliz, personally made my service appointment, because the Hyundai and dealer on-line appointment systems could not process my 1 xx service appointment for my 2024 Tucson. Ed service appointment, because the Hyundai and dealer on-line appointment systems could not process my 1 xx service appointment for my 2024 Tucson. Eddie was very professional and reassuring and my vehicle servicing took about 20 minutes. The waiting area was clean, comfortable and quite. A great experience. More

The last time I was there, the trailer that we had to wait in was still there, so having the waiting area with comfortable seating, a.c and snacks and drinks was very accommodating and didn't take too lo wait in was still there, so having the waiting area with comfortable seating, a.c and snacks and drinks was very accommodating and didn't take too long to finish my oil change. Great job! More

Great customer service as always and very comfy waiting room with free beverages, snacks and charging stations room with free beverages, snacks and charging stations More

i have purchased and have had all my hyundais serviced here at red mccombs hyundai northwest. the customer service is outstanding, the staff is amazing and the quality of work is 2nd to none. i wouldn’t d here at red mccombs hyundai northwest. the customer service is outstanding, the staff is amazing and the quality of work is 2nd to none. i wouldn’t dream of going anywhere else. they keep my hyundais in tip top shape. More

Not living to their standards, never answered phone to make an appointment, no online appointment option. Customer service experience is not great as I was left on hold for over 20 mins with no one coming make an appointment, no online appointment option. Customer service experience is not great as I was left on hold for over 20 mins with no one coming back to check on me. More

Nice new building and much better setting for service. Thomas was great and poerfored accordingly. My wife's appointment took 3 hours which was nmot what we expected but she was entertained with personal Thomas was great and poerfored accordingly. My wife's appointment took 3 hours which was nmot what we expected but she was entertained with personal matters, so enjoyed your new facilities More

Clea beautiful facility. Courteous people everything want as expected. U actuall had NEW CAR FEVER Courteous people everything want as expected. U actuall had NEW CAR FEVER More

The facility is nice and clean. The wait time was about an hour and half which is better than the 5+ hours I've spent there waiting in the past. Although the actual customer service The wait time was about an hour and half which is better than the 5+ hours I've spent there waiting in the past. Although the actual customer service still has not improved. The staff do not seem knowledgeable. More

Impossible to get service and they will not call you back. We are on our 4th call and leaving messages attempting to talk with someone to schedule service with no response. back. We are on our 4th call and leaving messages attempting to talk with someone to schedule service with no response. More