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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
670 Reviews

670 Reviews of Red McCombs Hyundai Northwest - Service Center

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February 11, 2024

Impossible to get service and they will not call you back. We are on our 4th call and leaving messages attempting to talk with someone to schedule service with no response. More

by conroydoug
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no name as we have been able to speak with anyone
February 11, 2024

Red McCombs Hyundai Northwest Team were excellent. Andrew Roth, my sales representative, was the right type of salesman. He was right to the point and was very professional during our encounters. Also More

by Samuelito76
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Roth
February 09, 2024

I always have my vehicle serviced at this dealership. They always do good work. Today I had recall.for a tow hitch and blue link maintenance. More

by FANROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
February 08, 2024

Impossible to reach anyone by phone or to access information on line. Average wait time 17 minutes per call & call is disconnected More

by JWRIGHTUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Esteves
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know Alyssa
February 08, 2024

Very nice worker, Thomas was fast & informative. Ambiance was great. Will definitely go there agIn More

by MUMU137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bundick, jr
February 07, 2024

Customer service was professional and pleasant! Wait time was what l was promised. I will return. More

by galeflores5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

The service was timely, fast, efficient, and the customer service was top tier. Coffee was good too! More

by malick.fodah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

Service was quick friendly and had great communication through the entire check in. Wait time. And pick up process More

by CLEARBLUE1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
February 02, 2024

good service and helpful with other problems i might have i appreciate their concerns and time More

by PAPAFOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

In order to get service I had to call several times, there is no online scheduling. The receptionist told me to just drop it off preferably during the week but it's challenging to do so. I was lucky tha More

by NICOLEADRIANAAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
4.0
This rating includes all reviews, with more weight given to recent reviews.
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