Red McCombs Hyundai Northwest - Service Center

they did a poor job keeping us informed about the work, waiting for parts to come in & some kind of projected date of the finished product. you shouldn't have to email someone 3-4 times before getting a re waiting for parts to come in & some kind of projected date of the finished product. you shouldn't have to email someone 3-4 times before getting a reply. when we got the car back (after almost 3 months), the check engine light comes on. that's why it was brought in, in the first place. we get some questionable conclusion it was a problem with a sensor. they had to think of some way to get money out of us, because we were having a new engine installed. More

Everything from vehicle check in to the final day of pick up was nothing short of amazing. They quickly diagnosed , ordered necessary part and had my car up and running in no time. Thomas the sales advisor k up was nothing short of amazing. They quickly diagnosed , ordered necessary part and had my car up and running in no time. Thomas the sales advisor kept me in the loop through the whole process. Definitely a five star service rating! More

I don’t understand why it takes 1. 5-2 hours to get an oil change with an appointment. And why the appointments have to be scheduled 3-6 months in advance. 5-2 hours to get an oil change with an appointment. And why the appointments have to be scheduled 3-6 months in advance. More

Advised on maintenance that was not due yet on a new vehicle. My vehicle was obly there to get the free oil change but as the “experts” they recommended my son get some extra maintenance cost of $460 no vehicle. My vehicle was obly there to get the free oil change but as the “experts” they recommended my son get some extra maintenance cost of $460 not needed per the owners manual. Very disappointed, we are supposed to be able to trust them. More

Easy to set up the appointment, got me In and out of the shop much faster than expected. This is where I go to handle all my Sonata’s needs. Thank you Hyundai! shop much faster than expected. This is where I go to handle all my Sonata’s needs. Thank you Hyundai! More

You kept my car for 52 days. Never told me what was happening with my repairs, never acknowledged the messages I left for JC. Lied to me about axels being "blown out" and returne Never told me what was happening with my repairs, never acknowledged the messages I left for JC. Lied to me about axels being "blown out" and returned my car filthy inside and out, as if you had left it abandoned on the side if the road for 52 days. More

Great service from beginning to end. I also was able to drop the car off early. I also was able to drop the car off early. More

Clean, comfortable facility and an efficient and friendly staff. The assessment of our vehicle was complete and accurate. The service staff also advised us of our next recommended service and gave a cost es staff. The assessment of our vehicle was complete and accurate. The service staff also advised us of our next recommended service and gave a cost estimate. Very helpful and professional. More

Quick and fast communication! I was in and out within an hour for service and maintaince. I was in and out within an hour for service and maintaince. More

I’m an usually happy with my service here but this time the check in process was confusing and they overinflated my tires. the check in process was confusing and they overinflated my tires. More