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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
585 Reviews

585 Reviews of Red McCombs Hyundai Northwest - Service Center

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November 14, 2023

It was good, the inside waiting room was nice, and the staff was also nice More

by mkk9063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Very pleasant staff. The new waiting room is very nice and clean. Very satisfied with my service. More

by ZENORIA4666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

They got my car in and out in about an hour for a walk in maintenance appointment. Wonderful customer service! More

by n.smelser1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Satisfied with Service Department. Be glad when construction is completed, sign to Service Department need to be updated. More

by JohnTF3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E Soliz
November 09, 2023

I was received and was treated with the upmost treatment. My wait was very average for an oil changed, and before I knew it I was on the road again. Thank you again. More

by LYDIAPASTRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Amazing dealership; I made an early appointment early morning and everyone in the Service Department was extremely helpful. Got an oil change and tire rotation done within 45 minutes and at a great price More

by CARLOS.ESPINOZA3104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Always reliable service, sometimes slowed by overbooking customers. New showroom and service drop-off is confusing but over time they will improve. Friendly and attentive personnel. More

by prestonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

I’ve been using this dealership for numerous years. Now that it’s been renovated, it looks grand. More

by mesaenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
November 09, 2023

Very good, they called me and explained the process. since I had to wait for a part to come in, it stayed there an extra day. More

by MELISSA.SCHAFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Solis/service; I didn't work w/anyone in the sales dept
November 08, 2023

I’d recommend not buying a Hyundai! ! I’ve driven them for 19 yrs with no problems til now. My 2020 Elantra with 11K miles & full warranty broke down. It was towed here 10/27 and I’ve be More

by Lestragross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody’s called back.
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