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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
681 Reviews

681 Reviews of Red McCombs Hyundai Northwest - Service Center

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March 28, 2024

Every thing was great with the service My car ended up being kept overnight. I was able to get a ride home but had difficulty reaching someone to pick me up the next day to retrieve it. More

by CLAIRE.WESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Soliz
March 28, 2024

My Service Technician was courteous, friendly, knowledgeable & helpful. He demonstrated a feature that I didn't understand and answered all my questions. More

by CAROLHOLLINS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Service was faster than anticipated and reps were nice and polite. Great and fast overall service More

by mlcruz18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Great customer service. Very professional. Gilbert listens to what you need, then makes suggestions, but is not pushy. More

by gregbolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales dept.
March 27, 2024

I had to wait over one week for the parts to be received and then the problem was not addressed. The invoice indicated that the vehicles problem was eliminated when it was not. More

by aqua54us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Esteves
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Courteous welcome and service. Helpful with answering questions by intake rep and cashier. Thanks to team. More

by e_martin00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2024

It took two months to complete a recall service because of a lack of parts. You know what parts are required for each vehicle. You can order the parts and receive the vehicle when all parts are arrived. Th More

by javidhajvaziri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
March 24, 2024

They were able to schedule me around my vacation and were very good about keeping the car a bit longer until I came back. The person assigned to my case, was very patient and sweet! More

by ld123
Recommend Dealer
Yes
Employees Worked With
Bentley
March 23, 2024

Fast service, accommodated me and was honest about the timeline. I was able to do what I had scheduled for 2 appointments in one appointment. Everybody I came in contact with there was friendly. More

by marissajoyner12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Santibeniz
March 23, 2024

Fast and great customer support, they were very helpful and had my car ready real fast More

by Edgarivan02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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