Red McCombs Hyundai Northwest - Service Center
San Antonio, TX
678 Reviews of Red McCombs Hyundai Northwest - Service Center
The technician that helped me was very professional, he was very courteous, and knowledgeable. He walked me through the entire process and explained everything. I will continue to get my vehicle serviced was very courteous, and knowledgeable. He walked me through the entire process and explained everything. I will continue to get my vehicle serviced there, especially with good people like that. More
Good: Technician from the service department very professional. Not so good: took 4 days to check the battery. I called them, they did not contact me to tell me the car was ready. Bad: unable to professional. Not so good: took 4 days to check the battery. I called them, they did not contact me to tell me the car was ready. Bad: unable to provide me with a car while the car was in the shop. More
My car was in the shop for a transmission replacement. Gilbert Pena was my service representative, and he did a great job. Also, a gentleman provided me with a loaner car, and can't remember his name! He Gilbert Pena was my service representative, and he did a great job. Also, a gentleman provided me with a loaner car, and can't remember his name! He provided good service as well. The delay in getting my car back was because the Hyundai headquarters kept going back and forth with the technician. More
Every person I spoke to in order to get my servicing done was kind and respectful. The only thing to bring my star rating down is that the issue was initially resolved, but quickly reappeared within a few da was kind and respectful. The only thing to bring my star rating down is that the issue was initially resolved, but quickly reappeared within a few days of leaving the dealership. More
My appointment was at noon and it took three hours for an oil change. In my opinion, this is too long. oil change. In my opinion, this is too long. More
Took in my Hyundai for a small repair on Friday. When I got home the AC wasn’t working, took it back on Saturday morning. They now say the compressor is damaged and I need to pay. I believe it was d When I got home the AC wasn’t working, took it back on Saturday morning. They now say the compressor is damaged and I need to pay. I believe it was damaged during the service. More
This dealership has always been so professional and of high quality. I've purchased 3 vehicles from them back to back, and the service center is top notch! high quality. I've purchased 3 vehicles from them back to back, and the service center is top notch! More