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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
585 Reviews

585 Reviews of Red McCombs Hyundai Northwest - Service Center

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February 23, 2024

i have purchased and have had all my hyundais serviced here at red mccombs hyundai northwest. the customer service is outstanding, the staff is amazing and the quality of work is 2nd to none. i wouldn’t d More

by gvangelakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
eddie soliz
February 22, 2024

Not living to their standards, never answered phone to make an appointment, no online appointment option. Customer service experience is not great as I was left on hold for over 20 mins with no one coming More

by Ness
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Esteves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spoke to no one
February 18, 2024

Clea beautiful facility. Courteous people everything want as expected. U actuall had NEW CAR FEVER More

by RUDRU73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

Nice new building and much better setting for service. Thomas was great and poerfored accordingly. My wife's appointment took 3 hours which was nmot what we expected but she was entertained with personal More

by rdelrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Bundrick
February 16, 2024

The facility is nice and clean. The wait time was about an hour and half which is better than the 5+ hours I've spent there waiting in the past. Although the actual customer service More

by Sirena.Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Esteves
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2024

Impossible to get service and they will not call you back. We are on our 4th call and leaving messages attempting to talk with someone to schedule service with no response. More

by conroydoug
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no name as we have been able to speak with anyone
February 11, 2024

Red McCombs Hyundai Northwest Team were excellent. Andrew Roth, my sales representative, was the right type of salesman. He was right to the point and was very professional during our encounters. Also More

by Samuelito76
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Roth
February 09, 2024

I always have my vehicle serviced at this dealership. They always do good work. Today I had recall.for a tow hitch and blue link maintenance. More

by FANROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
February 08, 2024

Very nice worker, Thomas was fast & informative. Ambiance was great. Will definitely go there agIn More

by MUMU137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bundick, jr
February 08, 2024

Impossible to reach anyone by phone or to access information on line. Average wait time 17 minutes per call & call is disconnected More

by JWRIGHTUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Esteves
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know Alyssa
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