Red McCombs Hyundai Northwest - Service Center
San Antonio, TX
585 Reviews of Red McCombs Hyundai Northwest - Service Center
i have purchased and have had all my hyundais serviced here at red mccombs hyundai northwest. the customer service is outstanding, the staff is amazing and the quality of work is 2nd to none. i wouldn’t d here at red mccombs hyundai northwest. the customer service is outstanding, the staff is amazing and the quality of work is 2nd to none. i wouldn’t dream of going anywhere else. they keep my hyundais in tip top shape. More
Not living to their standards, never answered phone to make an appointment, no online appointment option. Customer service experience is not great as I was left on hold for over 20 mins with no one coming make an appointment, no online appointment option. Customer service experience is not great as I was left on hold for over 20 mins with no one coming back to check on me. More
Clea beautiful facility. Courteous people everything want as expected. U actuall had NEW CAR FEVER Courteous people everything want as expected. U actuall had NEW CAR FEVER More
Nice new building and much better setting for service. Thomas was great and poerfored accordingly. My wife's appointment took 3 hours which was nmot what we expected but she was entertained with personal Thomas was great and poerfored accordingly. My wife's appointment took 3 hours which was nmot what we expected but she was entertained with personal matters, so enjoyed your new facilities More
The facility is nice and clean. The wait time was about an hour and half which is better than the 5+ hours I've spent there waiting in the past. Although the actual customer service The wait time was about an hour and half which is better than the 5+ hours I've spent there waiting in the past. Although the actual customer service still has not improved. The staff do not seem knowledgeable. More
Impossible to get service and they will not call you back. We are on our 4th call and leaving messages attempting to talk with someone to schedule service with no response. back. We are on our 4th call and leaving messages attempting to talk with someone to schedule service with no response. More
Red McCombs Hyundai Northwest Team were excellent. Andrew Roth, my sales representative, was the right type of salesman. He was right to the point and was very professional during our encounters. Also Andrew Roth, my sales representative, was the right type of salesman. He was right to the point and was very professional during our encounters. Also helped me get my windows tinted after the purchase. He’s the ideal car salesman. Also, a shout out to Ernest Esteves, finance manager, he made the process as painless as possible. Ernest came across as a genuine person. This team made my purchase an enjoyable experience! More
I always have my vehicle serviced at this dealership. They always do good work. Today I had recall.for a tow hitch and blue link maintenance. They always do good work. Today I had recall.for a tow hitch and blue link maintenance. More
Impossible to reach anyone by phone or to access information on line. Average wait time 17 minutes per call & call is disconnected information on line. Average wait time 17 minutes per call & call is disconnected More