Back

Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
585 Reviews

585 Reviews of Red McCombs Hyundai Northwest - Service Center

Sort by
March 10, 2024

You kept my car for 52 days. Never told me what was happening with my repairs, never acknowledged the messages I left for JC. Lied to me about axels being "blown out" and returne More

by Red McCombs Jolet
Recommend Dealer
No
Employees Worked With
JC in service
March 09, 2024

Clean, comfortable facility and an efficient and friendly staff. The assessment of our vehicle was complete and accurate. The service staff also advised us of our next recommended service and gave a cost es More

by scattergun6.stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
March 09, 2024

Quick and fast communication! I was in and out within an hour for service and maintaince. More

by sns12b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
March 09, 2024

Great service from beginning to end. I also was able to drop the car off early. More

by airborne_1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

I’m an usually happy with my service here but this time the check in process was confusing and they overinflated my tires. More

by KKONIG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with the sales department
March 07, 2024

Nice and clean, stocked with refreshments. I worked with Gilbert , and he was amazing, got me taken care of without any issues and made sure that I was satisfied. More

by ROBERTSGIBBS97
Recommend Dealer
Yes
Employees Worked With
Gilbert Pena III
March 07, 2024

The repair of my blind side detection system was very good. My overall rating would have been 5 stars if my car had been washed after the completion of service repair, dirty finger prints on my white in More

by Nubian140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas B. and Nathan
March 07, 2024

Prompt and courteous service. Nice comfortable waiting room and attentive staff. The best car service experience I have ever had. More

by sylviapritchard
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember names
March 06, 2024

I was only in the waiting room less than an hour. Very impressed with the quickness of the service More

by beadlestonm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Very happy with the level of service and detailed explanations provided by my service advisor, Thomas. I will definitely return and ask for him again! More

by brittany.s.morones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Bundick, Jr. (11834)
...
35
...