Red McCombs Hyundai Northwest - Service Center

My service provider was Gilbert Pena. He was very knowledgeable, prompt and professional. Very conscientious also. Represents Hyundai very well. He was very knowledgeable, prompt and professional. Very conscientious also. Represents Hyundai very well. More

When I went to get an oil change, they were quick and helpful. I went back later to get my power window fixed and there was very little communication. I had to reach out to learn about the status of my c helpful. I went back later to get my power window fixed and there was very little communication. I had to reach out to learn about the status of my car after not hearing back for 5 days. After I contacted them, they got back quickly and had my car ready the same day. More

Service agent was helpful and efficient. Also, the sales rep was very helpful. My background is that of sales supervisor and I predict she will go far from the way she "worked" me. Also, the sales rep was very helpful. My background is that of sales supervisor and I predict she will go far from the way she "worked" me. More

We have always had a great experience with this dealership. Eddie Soliz in the service department has been very attentive and professional! No complaints! dealership. Eddie Soliz in the service department has been very attentive and professional! No complaints! More

Quick efficient and we’re kind and straightforward throughout the entire process. Will always go here for maintenance. Thomas was excellent! throughout the entire process. Will always go here for maintenance. Thomas was excellent! More

they did a poor job keeping us informed about the work, waiting for parts to come in & some kind of projected date of the finished product. you shouldn't have to email someone 3-4 times before getting a re waiting for parts to come in & some kind of projected date of the finished product. you shouldn't have to email someone 3-4 times before getting a reply. when we got the car back (after almost 3 months), the check engine light comes on. that's why it was brought in, in the first place. we get some questionable conclusion it was a problem with a sensor. they had to think of some way to get money out of us, because we were having a new engine installed. More

Everything from vehicle check in to the final day of pick up was nothing short of amazing. They quickly diagnosed , ordered necessary part and had my car up and running in no time. Thomas the sales advisor k up was nothing short of amazing. They quickly diagnosed , ordered necessary part and had my car up and running in no time. Thomas the sales advisor kept me in the loop through the whole process. Definitely a five star service rating! More

I don’t understand why it takes 1. 5-2 hours to get an oil change with an appointment. And why the appointments have to be scheduled 3-6 months in advance. 5-2 hours to get an oil change with an appointment. And why the appointments have to be scheduled 3-6 months in advance. More

Easy to set up the appointment, got me In and out of the shop much faster than expected. This is where I go to handle all my Sonata’s needs. Thank you Hyundai! shop much faster than expected. This is where I go to handle all my Sonata’s needs. Thank you Hyundai! More

Advised on maintenance that was not due yet on a new vehicle. My vehicle was obly there to get the free oil change but as the “experts” they recommended my son get some extra maintenance cost of $460 no vehicle. My vehicle was obly there to get the free oil change but as the “experts” they recommended my son get some extra maintenance cost of $460 not needed per the owners manual. Very disappointed, we are supposed to be able to trust them. More