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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
622 Reviews

622 Reviews of Red McCombs Hyundai Northwest - Service Center

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April 24, 2024

Not super when communicating expectations. Felt like sales and maintenance were trying to tell a story and not necessarily the truth. Ultimately got the car back after 14 days. Fan was not fix More

by johnf8869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter Lee
April 24, 2024

I felt welcome as soon as I came in. My oil change was done in an hour. Great service! More

by carolynmendez32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bundick
April 21, 2024

I have 2 new vehicles one Hyundai and a Kia 2 different dealerships. Red McCombs didn’t even wash and vacuum my new car when serviced, the dealership I purchased our Kia from washes and vacuums the car at More

by Thandy1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

The service was quick and easily, and the service advisor was very nice and communicative. More

by viviannelopez26
Recommend Dealer
Yes
Employees Worked With
Thomas
April 19, 2024

Great no problems Bentley bentley was really on the ball. Took care of us all the way. More

by JERWESMIS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bentley
April 18, 2024

Fabulous service, Thomas is very knowledgeable, helpful and professional. I really appreciate his patience and helpfulness! More

by flynskis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bundick
April 18, 2024

Eddie was polite & friendly. Explained and answered my questions thoroughly. Service on time & quickly completed. Easy to make appointment. Highly recommend this service departme More

by cotagalspg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo S
April 18, 2024

The customer service was professional and completed in a timely manner. I have no complaints, and looking forward to future support for my vehicle. More

by eismitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

My experience was great they kept in communication with me through out the whole process More

by FVJR54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
April 16, 2024

Easy to schedule service. Great service personnel. Initial cost of service was right on. Excellent communication with service rep. More

by jmmilbourn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bundrick,Jr
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