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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
622 Reviews

622 Reviews of Red McCombs Hyundai Northwest - Service Center

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May 08, 2024

The first initial interaction went well when I came in to get my services completed. But, when my car was ready I saw the services representative bring my car around and I had to wait 30 minutes to get the k More

by Shaneil24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Esteves
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pena
May 07, 2024

Beautiful surroundings, friendly and efficient staff kept me abreast of my car's repair status. All needed repairs were explained to me in advance. Everything went terrific, just like in the past 11 years. More

by joenoonan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall anyone from the sales dept. Tom, the service representative was (is) great.
May 07, 2024

The staff was nice and kind they treat me with respect they gotten my car back to me ASAP More

by DEMOND.GEORGE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

I dropped my vehicle off for routine maintenance. I was greeted and seen promptly. Gilbert was professional and courteous. More

by dzwm04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
May 06, 2024

Very attentive. Honest Listened all questions were answered. Kept their word. Explained billing and changes. More

by CHERYLE811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
May 04, 2024

Service center provided prompt service and were very friendly. I took care of the tire issue and am now safely on the road. However, Hyundai has a recall on my vehicle. To get that serviced I was told t More

by IDELEON2208.ID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Been going for years. Nothing but top notch service. Tech advisors are.committed to ensuring your needs are addressed. More

by marcbegnoche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas B
May 02, 2024

Very good service and the wait was minimal. Will certainly return to this location to our maintenance. Mr. Pena was excellent at making our appointment in a timely manner and helping us when More

by leticiavhuerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Pena
May 02, 2024

The service team was friendly and efficient. The waiting area was very nice. I was thrilled with my rep! More

by cydreuter
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Th
May 02, 2024

Thomas was wonderful and communicated the whole my car was in y’all’s hands. More

by LISA210LP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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