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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
585 Reviews

585 Reviews of Red McCombs Hyundai Northwest - Service Center

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May 10, 2024

Excellent customer service. Thank you to Gilbert in the service department. He was extra helpful. More

by achong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert at service department
May 10, 2024

Prompt service friendly environment from all aspects . Even communication with all customers observed while I waited for service to be done . and everyone was on point and helpful. More

by Fmorales5025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 10, 2024

Very attentive to our vehicle mechanical issues and our concerns. Will continue to problem solving issues and bring it back for services. More

by jcarde32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bundick Jr
May 08, 2024

The first initial interaction went well when I came in to get my services completed. But, when my car was ready I saw the services representative bring my car around and I had to wait 30 minutes to get the k More

by Shaneil24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Esteves
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pena
May 07, 2024

Beautiful surroundings, friendly and efficient staff kept me abreast of my car's repair status. All needed repairs were explained to me in advance. Everything went terrific, just like in the past 11 years. More

by joenoonan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall anyone from the sales dept. Tom, the service representative was (is) great.
May 07, 2024

The staff was nice and kind they treat me with respect they gotten my car back to me ASAP More

by DEMOND.GEORGE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Very attentive. Honest Listened all questions were answered. Kept their word. Explained billing and changes. More

by CHERYLE811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
May 06, 2024

I dropped my vehicle off for routine maintenance. I was greeted and seen promptly. Gilbert was professional and courteous. More

by dzwm04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
May 04, 2024

Service center provided prompt service and were very friendly. I took care of the tire issue and am now safely on the road. However, Hyundai has a recall on my vehicle. To get that serviced I was told t More

by IDELEON2208.ID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Been going for years. Nothing but top notch service. Tech advisors are.committed to ensuring your needs are addressed. More

by marcbegnoche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas B
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