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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
622 Reviews

622 Reviews of Red McCombs Hyundai Northwest - Service Center

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June 16, 2024

Fast service! In and out sooner than expected! The staff was very helpful and kept me informed of the status. More

by GARZA_JR1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
June 15, 2024

I appreciated that Hyundai did everything needed to make my choice of vehicle to cone home with me. Very friendly. More

by Mariaintexas81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Came in for routine maintenance at 85,000 miles. Initially, was quoted almost $800 for service instead of the $289 shown online. Was told it would take 1-1/2 hours, but it took 2.25 hours. Added More

by treganlambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Excellent and very professional service! ! We knew what to expect and given an explanation of service. More

by gidonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
June 12, 2024

We recently purchased a 2016 Genesis. The sale went off without a hitch but we discovered a situation with the car shortly after we got it home. The team at Red McCombs went out of their More

by Phil.paternite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene and Joesph De La Rosa
June 12, 2024

This service center was not helpful at all. The issue I took my vehicle in for was not fixed, so I’m not sure what the repairs I paid for were for. Seems like I get different information every More

by A.BARRIENTEZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Esteves
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

I will never buy a vehicle from red combs Hyundai northwest again, when it comes to used cars they don’t tell you if there’s a issues with the car before u buy it even if u ask is there any issues wi More

by DAVISONDEBBIE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris po
June 11, 2024

Service was great. Service manager was friendly, professional, and courteous. I will definitely be back for my next service. More

by GENANADEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene in Sales and Gilbert in Service
June 11, 2024

Replacing an actuator for the AC unit took two weeks. Then, when I went to pick up the car, the service tech told me I needed to pay $2300, until I reminded her that I was using an extended warranty. V More

by bparker661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolina
June 09, 2024

Fast Service. They installed some new front headlight lamps. Nice job. Under their estimae. Thanks again. More

by dgerhartofsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bentley
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