Red McCombs Hyundai Northwest - Service Center
San Antonio, TX
622 Reviews of Red McCombs Hyundai Northwest - Service Center
Ok service, but no loaner available, took about 4 hours longer than predicted, and left our 6 mo. old car smelling like grease. On the positive side the service managers were courteous. longer than predicted, and left our 6 mo. old car smelling like grease. On the positive side the service managers were courteous. More
My service advisor was the best I ever had, at your dealership He deserves to be recognized dealership He deserves to be recognized More
They worked with me to make the deal and provided excellent service for me afterwards. excellent service for me afterwards. More
Great service! I didn’t need an appointment and they were accommodating and answered all questions I had! I didn’t need an appointment and they were accommodating and answered all questions I had! More
After calling multiple times I never once got a return call to give me status of my car. I asked about a loaner and was told I would be put on a waitlist. I called again and then was told there were none call to give me status of my car. I asked about a loaner and was told I would be put on a waitlist. I called again and then was told there were none available. Everytime I called no one could give a straight answer. The car was at the dealership for 7 days just for a non working horn. Everyone I spoke to always seemed not know what was going on with my car. One would think with the business being around a long time, that better service and communication with the customer would be a major priority. More
Good workers, good jabs! What they promised they did. Costumers are happy and satisfied. Thank you for service. What they promised they did. Costumers are happy and satisfied. Thank you for service. More
The staff was extremely helpful and courteous. There was coffee and snacks available. It was super clean and cold inside ( since we’re in almost 100 degree heat) . The only complaint I have is tha There was coffee and snacks available. It was super clean and cold inside ( since we’re in almost 100 degree heat) . The only complaint I have is that they did not reset my oil gauge so I am aware of my next oil change. I have no idea how to do it so I am having to search my guide. More
The customer waiting area was clean and welcoming. I was well informed on the status of my vehicle's maintenance appointment. My appointment didn't take long. I had great customer service. I was well informed on the status of my vehicle's maintenance appointment. My appointment didn't take long. I had great customer service. More