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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
622 Reviews

622 Reviews of Red McCombs Hyundai Northwest - Service Center

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June 30, 2024

Ok service, but no loaner available, took about 4 hours longer than predicted, and left our 6 mo. old car smelling like grease. On the positive side the service managers were courteous. More

by tracybpowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
June 30, 2024

My service advisor was the best I ever had, at your dealership He deserves to be recognized More

by jh2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

They worked with me to make the deal and provided excellent service for me afterwards. More

by johnston.william.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul
June 28, 2024

Great service! I didn’t need an appointment and they were accommodating and answered all questions I had! More

by GABRIELMARCMENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

After calling multiple times I never once got a return call to give me status of my car. I asked about a loaner and was told I would be put on a waitlist. I called again and then was told there were none More

by redrose490712
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
June 26, 2024

Good workers, good jabs! What they promised they did. Costumers are happy and satisfied. Thank you for service. More

by KARMELAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

The staff was extremely helpful and courteous. There was coffee and snacks available. It was super clean and cold inside ( since we’re in almost 100 degree heat) . The only complaint I have is tha More

by olgatip11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
June 25, 2024

Service provided as requested, comfortable waiting area, timely service.. Service staff polite and friendly. Thanks. More

by pkjii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 25, 2024

Perfect service provided by the professionals. On-time repairs done here. People are great friendly. More

by mukeshontravel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bundick
June 24, 2024

The customer waiting area was clean and welcoming. I was well informed on the status of my vehicle's maintenance appointment. My appointment didn't take long. I had great customer service. More

by Dlongoria02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
4.0
This rating includes all reviews, with more weight given to recent reviews.
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