Red McCombs Hyundai Northwest - Service Center

Poor experience. They want to keep the car for an extended amount of time just to look at it for a diagnostic but have no loner vehicles. They want to keep the car for an extended amount of time just to look at it for a diagnostic but have no loner vehicles. More

Nice new facilities and friendly staff that helped me right away. I have been going to Red McCombs since I bought my car and will continue using them. right away. I have been going to Red McCombs since I bought my car and will continue using them. More

I received exceptional customer service and was in an out in no time. Also the amenities in the waiting room are great. in no time. Also the amenities in the waiting room are great. More

Bently was an outstanding service advisor. He followed through regarding a warranty issue that another Hyundai dealership was not willing to help me with. The new service location is much be He followed through regarding a warranty issue that another Hyundai dealership was not willing to help me with. The new service location is much better. More

Your service department stinks—I scheduled a maintenance service for 10:30am Monday July 1st— checked in at 10:10, was told it would take about 1 hour, maybe 1 1/2 hour to complete— at about 12:00 I asked a service for 10:30am Monday July 1st— checked in at 10:10, was told it would take about 1 hour, maybe 1 1/2 hour to complete— at about 12:00 I asked about the status, was told my car was 5th in line ( 4 cars ahead of mine)—-I secured my car and left———the last time I had it serviced, the same thing—-I went to my local service site and had the car serviced The service with your company was the final complementary maintenance I had coming— I will not use your company again and will spread the word to everyone I can not to deal with Red McCombs Hyundai Northwest Miles Wolf More

Great customer service Great environment no tension felt Great interaction with explanation of services and time frame. felt Great interaction with explanation of services and time frame. More

Thomas was awesome! We tried to get in with two other dealerships for a recall on our car but he was the only person who said yes! Don’t bother going to any other Hyunda We tried to get in with two other dealerships for a recall on our car but he was the only person who said yes! Don’t bother going to any other Hyundai dealerships. Because of Thomas I will drive from New Braunfels from now on for any service I need done on my car. Thank you for your kindness and professionalism Thomas! 10/10 More

Took my car in for routine maintenance. They were fast and efficient. It's always a great experience working with them. They were fast and efficient. It's always a great experience working with them. More

Easy to work with no pressure tactics. Nice facility and ver professional team at the dealership. Nice facility and ver professional team at the dealership. More

Beautiful facility and wonderful staff! Joseph (JD) was amazing from the start! I never felt pressured and he was ready to answer all my questions and address my concerns if needed. From th Joseph (JD) was amazing from the start! I never felt pressured and he was ready to answer all my questions and address my concerns if needed. From the ease of the test drive (on our own), to financing, to signing (thank you, Ernest) was so pleasant and professional. I felt everyone listened to me and *cared* about my experience and the importance of the purchase. I'm so happy with my new Santa Fe! You guys are the best! More