Red McCombs Hyundai Northwest - Service Center

Great customer service. Let me know how long it would take. And kept me updated on the whole process! Let me know how long it would take. And kept me updated on the whole process! More

Always take good care of my car every time I come in to the dealership. the dealership. More

Our Service adviser is the best ! Efficient and delvers on time always . Gilbert is a very valuable agent in your business that I am Blessed to have . Efficient and delvers on time always . Gilbert is a very valuable agent in your business that I am Blessed to have . More

Thanks for the service and the service on the recall. The wait time was minimal The wait time was minimal More

Pleased with the process of checking in my vehicle for troubleshooting and resolution. It did take a few days to get my car back but was kept informed of status. I received great customer service. troubleshooting and resolution. It did take a few days to get my car back but was kept informed of status. I received great customer service. More

Misdiagnosed my sonata stating that it needed a new transmission. Purchased a manufactured transmission and my car still doing the same thing. Operations director Patrick Stephens drove my car and did transmission. Purchased a manufactured transmission and my car still doing the same thing. Operations director Patrick Stephens drove my car and did notice my car kickbacks when downshifting from 2-1. I informed him that that’s what it was doing prior. He told me he couldn’t figure out what it was. Told me to drive the car with premium gas to see if that would help. Of course it didn’t! Now I’m stuck with a reman transmission and a bill with the car still doing the same thing I took in for. Not a happy customer at alll!!!! I also called to see if I could drop of my car so that they could further investigate the issue. Guy stated the didn’t have enough evidence of the car still doing what it was for me to drop it off. Worst service I’ve had. guess I’m gonna have to gat a hold of my attorney and news this is not right. More

Employees are nice and pleasant. There are many opportunities for improvement for communication among employees and with their customers. There are many opportunities for improvement for communication among employees and with their customers. More

Thank you again for your exemplary service. You stated people from across the state bring their Hyundais for service at your dealership and I believe it because you prove it every time. Than You stated people from across the state bring their Hyundais for service at your dealership and I believe it because you prove it every time. Thank you. More

Service was quick and the service representative was able to take my car in without scheduling an appointment to take my car in without scheduling an appointment More

Poor communication. Had car for over a week (thought about waiting there for a recall.) Was supposed to check tire pressure and I got a flat! Had car for over a week (thought about waiting there for a recall.) Was supposed to check tire pressure and I got a flat! More