Red McCombs Hyundai Northwest - Service Center
San Antonio, TX
678 Reviews of Red McCombs Hyundai Northwest - Service Center
Bentley was the person who helped me and he was so awesome. He talked me through everything that was needed for my car with so much patience haha. He even talked on the phone with my husband to explai awesome. He talked me through everything that was needed for my car with so much patience haha. He even talked on the phone with my husband to explain what I was trying to but was not successful at. The mechanics were great too, they seemed to really go out of their way to try to fix my alignment without having to order another part. I really appreciated everyone’s help!!!! More
Always had a great experience with this dealership. Joe in Service assisted me and was extremely helpful, professional and a joy to interact with. Joe in Service assisted me and was extremely helpful, professional and a joy to interact with. More
The Service Department is very friendly and knowledgeable. Mr. Soliz keeps me updated and well informed about the type of service my car is receiving and how long it should take. On top of that knowledgeable. Mr. Soliz keeps me updated and well informed about the type of service my car is receiving and how long it should take. On top of that Mr. Soliz has a great attitude and personality. More
Excellent service, friendly staff, and a very comfortable waiting area. I was met by an associate from the service area who quickly checked me in. He advised me of the maintenance to be performed, kept me waiting area. I was met by an associate from the service area who quickly checked me in. He advised me of the maintenance to be performed, kept me apprised of the status of my vehicle, and ushered me out when my vehicle service was complete. Highly recommended. More
Great customer service. This was the first time I came to this dealership for planned car service and will definitely come back. This was the first time I came to this dealership for planned car service and will definitely come back. More
Initially told me it would take two weeks to look at my vehicle, even after I explained the issue was related to the work that was just done on the vehicle recall. I dropped off the vehicle, had to get a r vehicle, even after I explained the issue was related to the work that was just done on the vehicle recall. I dropped off the vehicle, had to get a rental because there is no loaners and 2 hours after I dropped it off they said they got the chance to look at it and there were bolts that were missing from the recall work. My car was burning oil…. So I wasted money on a rental that all could have been avoided through quality of work. More
Victor was awesome on getting my warranty for my vehicle. Overall, very happy. Highly recommend him. Overall, very happy. Highly recommend him. More
I supposedly had a 10:00 AM appointment for service on my new 2024 Sante Fe. I made it to my appointment on time; however my vehicle didn’t get into the service bay until about 45 minutes later. This doesn new 2024 Sante Fe. I made it to my appointment on time; however my vehicle didn’t get into the service bay until about 45 minutes later. This doesn’t sound like having an appointment. After my complementary oil change and tire rotation, the next recommended service time wasn’t programmed in my vehicle. I did it myself. Not a big deal, but a nice touch. More