Red McCombs Hyundai Northwest - Service Center
San Antonio, TX
622 Reviews of Red McCombs Hyundai Northwest - Service Center
making appointment was easy and convenient . check in was super fast. did everything i asked for in a quick and thorough fashion. very friendly, courteous and knowledgeable staff. comfortable wa check in was super fast. did everything i asked for in a quick and thorough fashion. very friendly, courteous and knowledgeable staff. comfortable waiting area with lots of amenities . awesome experience from start to finish. thanks More
Great service…easy to make an appointment…they took my vehicle in immediately and were very prompt on all service issues vehicle in immediately and were very prompt on all service issues More
Great service with efficiency and professionalism. Gave me a completely transparent overview of my vehicle service visit. Gave me a completely transparent overview of my vehicle service visit. More
Good people Polite, well informed and not pushy. Always ready to answer your questions. Had a previous bad experience with another dealership giving evasive answers. Kudos to raul !!! Always ready to answer your questions. Had a previous bad experience with another dealership giving evasive answers. Kudos to raul !!! More
The dealership was very clean, and made me feel very comfortable to be there. I loved that there were snacks we could choose from. I would highly recommend to all my friends and family. comfortable to be there. I loved that there were snacks we could choose from. I would highly recommend to all my friends and family. More
The dealer had my car for over 3 weeks to make a simple fix. I liked the people I dealt with--it wasn't their fault. But it took you way too long to fix the car. I hope to never have to deal with you again fix. I liked the people I dealt with--it wasn't their fault. But it took you way too long to fix the car. I hope to never have to deal with you again (I had to deal with you this time because of a service recall that only this dealer could do). More
Raul is fabulous. Informative, kind, honest but not pushy. Very happy with the service he provided. Thank you !! Also very happy with my purchase Informative, kind, honest but not pushy. Very happy with the service he provided. Thank you !! Also very happy with my purchase More
Every time when take my car for Service or to find out what’s wrong or it needs to be fixed they tell me every time that they need to keep the car for 10 days without a loaner . So they keep the car with what’s wrong or it needs to be fixed they tell me every time that they need to keep the car for 10 days without a loaner . So they keep the car with them for no reason parked in their parking lot while I stay home without a car . And then after ten days we are still at their mercy not knowing how many more days we will be without a car. Because of this situation the relationship between customer and service department are not that good.. I am very very unhappy customer. I wanted to trade in my car but I am doubting that. I would really appreciate it if the situation gets fixed and there is better service and more loaners. I really really love my car I would like stay with this otherwise . More