Red McCombs Hyundai Northwest - Service Center
San Antonio, TX
695 Reviews of Red McCombs Hyundai Northwest - Service Center
The tech recommended a filter change and I was not aware of this until afterwards when I left the dealership. Please let customers know before they leave if additional service is needed. Sending me an email of this until afterwards when I left the dealership. Please let customers know before they leave if additional service is needed. Sending me an email instead of walking into the next room to ask me in person is not good. Please do better. Thank you. More
Best dealership hands down. Very clean, welcoming and professional. Best customer service ever from a dealership. Gilbert Peña III was exceptionally nice. Very clean, welcoming and professional. Best customer service ever from a dealership. Gilbert Peña III was exceptionally nice. More
The staff is so courteous and helpful. Beverages & snacks are complimentary and good. The waiting area is nice and clean and the whole experience was great. Beverages & snacks are complimentary and good. The waiting area is nice and clean and the whole experience was great. More
Scheduled appointment time was adjusted by the Hyundai service team at my request with no problems. Professional service staff, quick turnaround time, modern waiting area with refreshments, excellent expe service team at my request with no problems. Professional service staff, quick turnaround time, modern waiting area with refreshments, excellent experience. More
Was not issued a rental due to not high enough priority, communication was extremely poor, waited 5 days for a vehicle, was told I would be picked up by shuttle at 11 AM and had to wait until 6 PM to be pi communication was extremely poor, waited 5 days for a vehicle, was told I would be picked up by shuttle at 11 AM and had to wait until 6 PM to be picked up by shuttle, on top of all that the technician broke a piece of my car that was not replaced. More
Friendly greeting when I arrived. Very timely in providing the services I needed. I will continue to use Northwest Hyundai for servicing my car. Very timely in providing the services I needed. I will continue to use Northwest Hyundai for servicing my car. More