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Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
584 Reviews

584 Reviews of Red McCombs Hyundai Northwest - Service Center

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August 25, 2024

Great customer service got my oil changed really fast and nice dealership I felt welcome there More

by delgado.felix22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

The service advisor was very helpful and caring and they were very professional and answered all my questions. More

by RA.SANCHEZ1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Gilbert Pena
August 23, 2024

After receiving vehicle the alignment is off, the wheel lock is missing, the fender liner is loose on both sides, and the suspension is making a clunking noise that wasn’t there before I dropped it off. More

by ethanshockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bentley
August 23, 2024

Took vehicle for recals to be done, strugle to make an appointment, bad communication from advisors and no professionalism at all. More

by RE.JNUNEZ930
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
August 22, 2024

Every time I go there, the service is fast. Great service and staff as well More

by LJESUS47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

It was perfect. I was earlier than my reservation, the office was nice,I'm happy. More

by JOYCEADAMS211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Had an appointment. It took 9 days total. Didn’t look at vehicle until late second day. Did not proactively order parts for recall campaign. Billed for tire balance and More

by JKESTERMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I only dealt with service department.
August 21, 2024

Charged for a wheel alignment even though that couldn’t not complete it fully. They didn’t have a in cabin air-filter in stock & I’m still waiting for a call back to let me know they are back in stock. The More

by claudesaraiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
August 19, 2024

The staff is always very friendly and knowledgeable and eager to assist you with the reason for your visit. More

by TONYCASTANEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

When I pulled up was not greeted and had no idea what to do. I had an appt was waiting for over 2 hrs just for an oil change. I prefer hyundai cars but coming from Nissan, their customer service is WAY bett More

by tenikwafischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rene
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