Red McCombs Hyundai Northwest - Service Center

Every time when take my car for Service or to find out what’s wrong or it needs to be fixed they tell me every time that they need to keep the car for 10 days without a loaner . So they keep the car with what’s wrong or it needs to be fixed they tell me every time that they need to keep the car for 10 days without a loaner . So they keep the car with them for no reason parked in their parking lot while I stay home without a car . And then after ten days we are still at their mercy not knowing how many more days we will be without a car. Because of this situation the relationship between customer and service department are not that good.. I am very very unhappy customer. I wanted to trade in my car but I am doubting that. I would really appreciate it if the situation gets fixed and there is better service and more loaners. I really really love my car I would like stay with this otherwise . More

My appointment with Red McCombs NW was very pleasant. The staff was friendly and the appointment finished 30 minutes earlier than they expected. Thank you! The staff was friendly and the appointment finished 30 minutes earlier than they expected. Thank you! More

I recently had the pleasure of purchasing a vehicle from Joseph DeLaRosa at Red McCombs Hyundai Northwest, and I couldn’t be more thrilled with the experience. From the moment I walked in, Joseph greeted me Joseph DeLaRosa at Red McCombs Hyundai Northwest, and I couldn’t be more thrilled with the experience. From the moment I walked in, Joseph greeted me with a warm, friendly demeanor and a genuine enthusiasm that made me feel right at home. The entire process was smooth and efficient, thanks to Joseph’s professionalism and attention to detail. They went above and beyond to make sure I was satisfied with every aspect of my lease. More

They were kind enough to take my car for service though I was late by 30 mins and they delivered it back within 2 hours. Their customer service was great. was late by 30 mins and they delivered it back within 2 hours. Their customer service was great. More

Fast and friendly They explained the service and was in and out in less than a hour. Wait area clean and comfortable. and out in less than a hour. Wait area clean and comfortable. More

The service took longer than expected. It took several days for the recall to be completed It took several days for the recall to be completed More

Excellent all around experience from beginning till the end. Top of the line customer service. end. Top of the line customer service. More

I wish when I leave a phone message that it would be returned. It is frustrating. returned. It is frustrating. More

The dealer ship was excellent when installing the tint and windshield to my new venue .I am from out of town so I was very happy they provided me with a loaner vehicle. and windshield to my new venue .I am from out of town so I was very happy they provided me with a loaner vehicle. More