Red McCombs Hyundai Northwest - Service Center

I always shop and service at Red McCombs. Oscar is finance is amazing and makes you feel like family. Oscar is finance is amazing and makes you feel like family. More

The worst experience ever. "You have 3 free oil changes." Set appointment, came in and was charged $106. Told me that whoever I talked to did not say 3 free oil changes. Impli "You have 3 free oil changes." Set appointment, came in and was charged $106. Told me that whoever I talked to did not say 3 free oil changes. Implied that I must be lying. Told service manager that I would never be back to this dealer again. Even makes me want to sell my car. More

Poor. Poor. Poor, Poor. Lies, not customer friendy. Only wants your money. Hour and half for appointment oil change Poor. Poor, Poor. Lies, not customer friendy. Only wants your money. Hour and half for appointment oil change More

Efficient, courteous and true to their word. Service advisor Gabriel was very professional and kept me informed about my car. Service advisor Gabriel was very professional and kept me informed about my car. More

In and out, great service. Appreciate the friendliness and atmosphere. Always a snack while you wait. Appreciate the friendliness and atmosphere. Always a snack while you wait. More

I booked a 90,000 mile maintenance online for my Hyundai Sonata hybrid which their website indicated would be around $480.00. When I brought my car in I told them that is what I wanted. I was later told by Sonata hybrid which their website indicated would be around $480.00. When I brought my car in I told them that is what I wanted. I was later told by service that they needed to do a Cool Sys Flush, EFI Svc. and a Transmission flush and an oil change. I made the mistake of trusting them that I needed these. This came to $994.38. They did not do the service that I had originally booked service for as suggested by the manufacturers maintenance schedule. So I still need ALL of that. Nowhere in the maintenance log does it suggest the "flushes" that Red McCombs service did. I feel like this was a bait and switch! I will NOT be buying another vehicle from Red McCombs Hyundai again. The service has been below par and I want a company I can trust to be able to provide service honestly. I feel like when they see an elderly women, they took advantage of my lack of car knowledge. More

your team was fast and accurate, my vehicle was completed in a timely manner. keep up the amazing work in a timely manner. keep up the amazing work More

person lied. car i was buying had water in one of the lights told as we were looking at it it needs to be fixed. never heard from him . went to get plates told hi car i was buying had water in one of the lights told as we were looking at it it needs to be fixed. never heard from him . went to get plates told him again, never heard from him. i called to ask for a supervisor was told he was not aware of the light. finally i had to take the car in and they told me they would wash it for me upon picking it up. i left with the dirtiest car. I was very disappointed with the communication and actual customer concern he had for me. i will not go back to that particular dealership. More

The waiting area is excellent, comfortable, and the snacks and drinks are nice. The wait time needs improvement. I was one of the first customers to arrive and my vehicle only needed an alignment and o snacks and drinks are nice. The wait time needs improvement. I was one of the first customers to arrive and my vehicle only needed an alignment and oil change. Almost three hours for the service is excessive in my opinion. They also forgot to reset the service alert on my vehicle dashboard. More

The staff was friendly and the facility was clean, had no problem finding what I wanted. problem finding what I wanted. More