Red McCombs Hyundai Northwest

Not sure how certified are the techs? I brought in my vehicle which was overheating and for at least a year, the issue wasn’t correctly diagnosed. Is my second vehicle so I don’t drive it I brought in my vehicle which was overheating and for at least a year, the issue wasn’t correctly diagnosed. Is my second vehicle so I don’t drive it a lot . After many expenses I just gave up and decided to try another dealership. Spent literally 5 thousand dollars only to find out the engine was the real issue . I’m lucky I hadn’t exceeded the 100, 000 miles on it and am currently in my 9 th year that finally Hyundai corporate agreed to replace the engine. A manufacturer defect that many Hyundai engines experience. I have purchased 4 new vehicles from this dealership. Very disappointed in the services offered. I guess being it’s family owned, and not corporate their incentives are structured to try and rip u off ! I hv finally decided to never do any business with this dealership again. Only reason I kept going back is because it’s close and convenient. They have no night drop offs! So why did I still recommend them ? Hopefully Patrick the service manager will take cue and start to treat their repeat customers better! Oh n there’s no warranty on their work . So if my replaced engine gives out ? I’m out of luck and will hv to Junk the vehicle! More

Their service department is always top notch! Eddie Solis is a great service rep! He never disappoints. Eddie Solis is a great service rep! He never disappoints. More

Gilbert was amazing! ! He took good care of my vehicle I will always be coming back. ! He took good care of my vehicle I will always be coming back. More

Very nice waiting area. It took entirely too long for just a routine oil change. Feel like it's because the service is included in the purchase. It took entirely too long for just a routine oil change. Feel like it's because the service is included in the purchase. More

Salesperson was very professional and personable and made my car buying experience easy and satisfying. my car buying experience easy and satisfying. More

I travel about 45 minutes to specifically go to this Hyundai! I bought a used Hyundai and within the first week of having it I noticed sometimes the trunk wouldn’t latch properly so I got it serviced as Hyundai! I bought a used Hyundai and within the first week of having it I noticed sometimes the trunk wouldn’t latch properly so I got it serviced as soon as possible and they helped me with the issue I will say I did have to call to find out my car was done I would of liked an email or text when they finished but they did an excellent job fixing the issues I had and they finished it within the time period I needed before I was required to go back to work! I was extremely worried I was going to have to pay out of pocket for the trunk (even know I didn’t break it because I’ve only had the car a week) but fortunately they didn’t make me and covered it for me so this specific dealership 1000% earned my respect for doing me right My car may be a used car but it’s my first car so I appreciate the respect and car this dealership has given me as a whole Thank you Tony, Sherry, the sales manager and service area for all your help! 👍🏼⭐️⭐️⭐️⭐️⭐️ More

Professional sales professional, proactive and knowledgeable. I had a good experience at the dealer ship. knowledgeable. I had a good experience at the dealer ship. More

Dealership has been remodeled and looks great since last time I was there. It is very clean and modern. time I was there. It is very clean and modern. More

everyone was very friendly and fairly quick with moving the process forward. Unfortunately they did not remove the extra addons we requested but everything worked out okay. the process forward. Unfortunately they did not remove the extra addons we requested but everything worked out okay. More

My service writer was excellent. He kept me informed every step through the process. I was very impressed He kept me informed every step through the process. I was very impressed More