Red McCombs Hyundai Northwest

The dealer had my car for over 3 weeks to make a simple fix. I liked the people I dealt with--it wasn't their fault. But it took you way too long to fix the car. I hope to never have to deal with you again fix. I liked the people I dealt with--it wasn't their fault. But it took you way too long to fix the car. I hope to never have to deal with you again (I had to deal with you this time because of a service recall that only this dealer could do). More

When I purchased my Hyundai Kona I was told I can purchase the certified warranty . When I took the Kona to get the warranty I was told the mileage was past the verified warranty expiration. That u purchase the certified warranty . When I took the Kona to get the warranty I was told the mileage was past the verified warranty expiration. That upset me. Then I was told I can get a lesser warranty for the same price. My husband came in and told the manager that if we do not get a warranty the same or better then we will return the Kona. After all the negotiations and several days we were able to get a better warranty. More

Raul did great! So far so good on the car we purchased. My family and I love it. So far so good on the car we purchased. My family and I love it. More

Every time when take my car for Service or to find out what’s wrong or it needs to be fixed they tell me every time that they need to keep the car for 10 days without a loaner . So they keep the car with what’s wrong or it needs to be fixed they tell me every time that they need to keep the car for 10 days without a loaner . So they keep the car with them for no reason parked in their parking lot while I stay home without a car . And then after ten days we are still at their mercy not knowing how many more days we will be without a car. Because of this situation the relationship between customer and service department are not that good.. I am very very unhappy customer. I wanted to trade in my car but I am doubting that. I would really appreciate it if the situation gets fixed and there is better service and more loaners. I really really love my car I would like stay with this otherwise . More

Raul is fabulous. Informative, kind, honest but not pushy. Very happy with the service he provided. Thank you !! Also very happy with my purchase Informative, kind, honest but not pushy. Very happy with the service he provided. Thank you !! Also very happy with my purchase More

My appointment with Red McCombs NW was very pleasant. The staff was friendly and the appointment finished 30 minutes earlier than they expected. Thank you! The staff was friendly and the appointment finished 30 minutes earlier than they expected. Thank you! More

Steven was excellent and very informative. He took care to make sure I was comfortable with the decisions I was making. He took care to make sure I was comfortable with the decisions I was making. More

They were kind enough to take my car for service though I was late by 30 mins and they delivered it back within 2 hours. Their customer service was great. was late by 30 mins and they delivered it back within 2 hours. Their customer service was great. More

I recently had the pleasure of purchasing a vehicle from Joseph DeLaRosa at Red McCombs Hyundai Northwest, and I couldn’t be more thrilled with the experience. From the moment I walked in, Joseph greeted me Joseph DeLaRosa at Red McCombs Hyundai Northwest, and I couldn’t be more thrilled with the experience. From the moment I walked in, Joseph greeted me with a warm, friendly demeanor and a genuine enthusiasm that made me feel right at home. The entire process was smooth and efficient, thanks to Joseph’s professionalism and attention to detail. They went above and beyond to make sure I was satisfied with every aspect of my lease. More