Red Hoagland Hyundai - Service Center
Winter Haven, FL
341 Reviews of Red Hoagland Hyundai - Service Center
Good place to buy car and service vehicles they have knowledgeble staff nice and clean place knowledgeble staff nice and clean place More
Great service. Thorough and the car wash was an added bonus! Highly recommend this dealership. Thorough and the car wash was an added bonus! Highly recommend this dealership. More
Quick and smooth process to have my vehicle serviced in time for holiday travel ! Thank you time for holiday travel ! Thank you More
Staff was Friendly. And the Service and the Staff was Great!!! And very Professional at all times!!! And the Service and the Staff was Great!!! And very Professional at all times!!! More
I brought brought my car in for warranty work and couldn’t have been more pleased with my experience. The service person came right out to my car, took me inside to the service desk. The person at th couldn’t have been more pleased with my experience. The service person came right out to my car, took me inside to the service desk. The person at the help desk was warm and welcoming. I went to the lounge area to wait and within 20 minutes the person from the service desk came and notified me that my car’s work was complete and pointed me to my car. More
On a positive note: We were on a 3,500 road trip with our 2022 Tucson and we had an unfortunate issue with our transmission in Savannah, GA. The transmission replacement went well, vehicle was transport our 2022 Tucson and we had an unfortunate issue with our transmission in Savannah, GA. The transmission replacement went well, vehicle was transported back to Red Hoagland. No issues. There were some discrepancies with replacement vehicle reimbursement, but, Red Hoagland was instrumental in ultimately resolving the issue.. More
My name is Freddy Martinez. I took my 2020 Sonata for oil change on Tuesday 10/4/22. Drive car 28 miles home after service and parked it in my carport. Went to use it on Thursda I took my 2020 Sonata for oil change on Tuesday 10/4/22. Drive car 28 miles home after service and parked it in my carport. Went to use it on Thursday 10/6/23 to take my wife to the doctor for 1st surgery follow up appointment. Saw oil on carport floor. Called Red Hoagland Service Winterhaven. Was told by service agent to call roadside assistance to tow it to them. Roadside assistance said they were under hurricane restriction of 10 miles and couldn't do it. Called Red Hoagland Service Winterhaven back. The same agent said that her manager told her to have us call roadside assistance again and speak to another person or to get our own private tower and if it was determined that it was their fault we could put in for reimbursement of the towing charge. I asked to speak with manager and was told he was busy but he would call me back when he was free. I never got a call back. Finally got roadside assistance to tow it to the service department at Red Hoagland at 3:30. Received call from Red Hoagland Service at 9:45 am on 10/7/22 that the car was being looked at. Got call at 3: 30 pm that it was just spilled oil in the car engine area and car was ok for pickup. I had no way to get it then so I had to wait until Monday 10/10/22. I went in am and the car was the same with oil all over. I have pictures and video by the way. I refused to take the car like that. Advised I would not take until they cleaned out all the oil. I picked up the car in afternoon and drove it the 28 miles distance home. Now the car smells like burning oil. My lease is over in February 2023. I will not be doing business with this location again. So sad that work ethic and customer service do not exist at this location any more. More