Red Hoagland Hyundai

Staff was Friendly. And the Service and the Staff was Great!!! And very Professional at all times!!! And the Service and the Staff was Great!!! And very Professional at all times!!! More

I brought brought my car in for warranty work and couldn’t have been more pleased with my experience. The service person came right out to my car, took me inside to the service desk. The person at th couldn’t have been more pleased with my experience. The service person came right out to my car, took me inside to the service desk. The person at the help desk was warm and welcoming. I went to the lounge area to wait and within 20 minutes the person from the service desk came and notified me that my car’s work was complete and pointed me to my car. More

Lacey is very efficient and pleasant to work with at this dealership. A good experience!!!! dealership. A good experience!!!! More

Friendly service, Was unable to duplicate a reoccurring issue with auto hold and epb lights coming on while driving. issue with auto hold and epb lights coming on while driving. More

BUYER BEWARE. Spent several days working on a deal with the internet manager, she was great. Agreed on a purchase price. I was an out of town buyer so I asked to h Spent several days working on a deal with the internet manager, she was great. Agreed on a purchase price. I was an out of town buyer so I asked to have the purchase agreement emailed. “We can’t do that” ok, take pictures and text it to me so I can read over it prior to my arrival “that’s just not something we can do” . Ok, mail me the documents, an hour goes by and I get a call “we just can’t mail the documents and actually we sold the car”. The next morning a manager calls me and tries to get me back and says they can email the documents and what can he do to make it right. Bottom line is they are super shady and straight up lied. What is in their purchase agreement that they didn’t want me to take my time and read over? Way too many red flags. Glad I found my car at another dealership and now I know why Hoagland has one of the worst ratings on this site! More

On a positive note: We were on a 3,500 road trip with our 2022 Tucson and we had an unfortunate issue with our transmission in Savannah, GA. The transmission replacement went well, vehicle was transport our 2022 Tucson and we had an unfortunate issue with our transmission in Savannah, GA. The transmission replacement went well, vehicle was transported back to Red Hoagland. No issues. There were some discrepancies with replacement vehicle reimbursement, but, Red Hoagland was instrumental in ultimately resolving the issue.. More

My name is Freddy Martinez. I took my 2020 Sonata for oil change on Tuesday 10/4/22. Drive car 28 miles home after service and parked it in my carport. Went to use it on Thursda I took my 2020 Sonata for oil change on Tuesday 10/4/22. Drive car 28 miles home after service and parked it in my carport. Went to use it on Thursday 10/6/23 to take my wife to the doctor for 1st surgery follow up appointment. Saw oil on carport floor. Called Red Hoagland Service Winterhaven. Was told by service agent to call roadside assistance to tow it to them. Roadside assistance said they were under hurricane restriction of 10 miles and couldn't do it. Called Red Hoagland Service Winterhaven back. The same agent said that her manager told her to have us call roadside assistance again and speak to another person or to get our own private tower and if it was determined that it was their fault we could put in for reimbursement of the towing charge. I asked to speak with manager and was told he was busy but he would call me back when he was free. I never got a call back. Finally got roadside assistance to tow it to the service department at Red Hoagland at 3:30. Received call from Red Hoagland Service at 9:45 am on 10/7/22 that the car was being looked at. Got call at 3: 30 pm that it was just spilled oil in the car engine area and car was ok for pickup. I had no way to get it then so I had to wait until Monday 10/10/22. I went in am and the car was the same with oil all over. I have pictures and video by the way. I refused to take the car like that. Advised I would not take until they cleaned out all the oil. I picked up the car in afternoon and drove it the 28 miles distance home. Now the car smells like burning oil. My lease is over in February 2023. I will not be doing business with this location again. So sad that work ethic and customer service do not exist at this location any more. More

Great service I would give them 100 stars. Jean is a great service advisor and everyone was great. Jean is a great service advisor and everyone was great. More

Red Hoagland Hyundai is an amazing dealership! My husband and I wanted a specific Hyundai and could not located it local, so resorted to internet sales. Using Cars.com, I was able to locate the My husband and I wanted a specific Hyundai and could not located it local, so resorted to internet sales. Using Cars.com, I was able to locate the exact vehicle I wanted online at Red Hoagland and put in a request for availability. I received an email almost immediately from Dana Cameron Internet Sales Associate and she was amazing and timely responded to all of my questions. Tom Worcester, later that evening, assisted us with a deposit and our car was placed on hold for us, pending a test drive today. Collin Porter Jr, Certified Sales Consultant took over this morning and assisted us with the pre-sale process via text, since we lived two hours away. Once we arrived at the dealership, Collin was there to greet us, gave us a thorough tour of the vehicle and guided us thru the remaining process. Bill Whitcomb, F&I, Manager helped secure financing and walked us thru the final process. What an amazing team, completely professional, non pressure and exceptional customer service !! Can’t say enough wonderful things regarding today’s experience at Red Hyundai and we’re happily driving our new Hyundai home !!! More