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Red Hoagland Hyundai

Winter Haven, FL

4.7
1,302 Reviews
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6375 Cypress Gardens Boulevard

Winter Haven, FL

33884

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Showing 1,302 reviews

December 12, 2024

Cole was amazing! He really listened to what I wanted and made the whole process about me, not just making a sale. He was patient, never pushy, and helped me find the More

by Iwasnevergivenaname.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Very nice dealership, my husband and I stopped by to look at cars. A salesman, Kiel, came out to assist. We said, we would just like to look on our own, so he gave us a card and said just call me, and I wi More

by glen1355
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiel
December 12, 2024

Was promised 1. 99% rate on loan...got 7.99%. Was promised $265 monthly payment...got $398 monthly payment. THEY LIE TO YOU! More

by bjbrooks0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember his name, but finance manager lied to me about interest rate and car payment.
Dec 13, 2024 -

Red Hoagland Hyundai responded

Mr and Mrs Brooks I had our customer relations manager reach out to you to go over all the details of your purchase, and if you would like to discuss further, please call back on the cell number he left you. In regards to the interest rate on your purchase, there was a low APR short term as well as a 6.99% option that included an additional $1,750 rebate off the purchase price. The second option resulted in the lowest payment for you. In addition you purchased an extended warranty and insurance package that increased payment from the original agreed upon payments. We appreciate you making the long trip from Jacksonville to buy from us and we do value you as a customer. Your experience does matter to us. Please call us back if we can rectify your experience.

December 11, 2024

Our experience from start to finish was better than anticipated. Cole was very helpful and the finance department was very thorough in explaining all the warranty details. We were quite happy with th More

by lyboyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Mr Gaines was very knowledgeable; he's a straight shooter just an all around great guy! Thank you Mr. Gaines! More

by shanahnahnicole13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Very friendly and very cooperative sales person, he helped me a lot to make the right decision and explained me everything the right way. More

by JITO815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Valcarce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Cameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Shane was totally courteous, knowledgeable and professional at all times. His honesty and integrity were above reproach. He answered all questions with a forthright and truthful attitude. We co More

by glynnb24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dana Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Experience with Cole was great. He answered our questions honestly and didn't try a "hard sell." It was a pleasure to work with him. We were also happy with Red Hoagland dealersh More

by svsynergy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cole Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Up front honesty is key for me. Shane and the team exceeded expectations from the first call until the moment I left with my car. More

by JUANFERB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Up front and honest with me. Told them my goal and was meet with grace. More

by carlieeyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Gafur
5.0
This rating includes all reviews, with more weight given to recent reviews.