Red Hoagland Hyundai

Great experience! Staff was considerate and timely when meeting the needs of my family's new car. The selection of cars were ample in volume which made test driving eas Staff was considerate and timely when meeting the needs of my family's new car. The selection of cars were ample in volume which made test driving easy. More

Car I enjoy my new car, good on gas and smooth running. One of my friend said she will stop by dealer and take a look at hyundai sonata I enjoy my new car, good on gas and smooth running. One of my friend said she will stop by dealer and take a look at hyundai sonata More

Hoagland Experience The experience was nice. The employees seemed to care about helping me select the car that was best suited for my needs. I will recommend Hoagland Hyu The experience was nice. The employees seemed to care about helping me select the car that was best suited for my needs. I will recommend Hoagland Hyundai to family and friends. More

Very, Very positive I would go back to Red Hoagland if and when I ever considered to upgrade my vehicle. I was taken care of in a very respectfully and timely manner. Alv I would go back to Red Hoagland if and when I ever considered to upgrade my vehicle. I was taken care of in a very respectfully and timely manner. Alverto Valcarce was our sales person and he took great care to make sure we were happy and comfortable with our decision. More

They threatened me! I got my second car this year at this store. Today they called me saying they made a mistake sending me a reimbursement check. Shawn was extremely dis I got my second car this year at this store. Today they called me saying they made a mistake sending me a reimbursement check. Shawn was extremely disrespectful and threatened to take me to Civil Court before I had the chance to understand what the issue was. I should have been valued and respected for my loyalty but it seems like it doesn't matter to them. I would suggest this store to anybody. More

Best buying experience The staff here is amazing and makes your car buying experience pleasant and enjoyable!! Yes can you believe a car buying experience can be FUN. You wi The staff here is amazing and makes your car buying experience pleasant and enjoyable!! Yes can you believe a car buying experience can be FUN. You will if you go here and see these amazing people More

service center I took my 09 Hyundai in to be serviced the service was great. the work was done in a timely fashion and price was reasonable. I took my 09 Hyundai in to be serviced the service was great. the work was done in a timely fashion and price was reasonable. More

Amazing!! wel let me start by saying I did not plan on buying a car Just yet as I was still in my looking phase. When I arrived at Red Hoagland Hyundai I was gr wel let me start by saying I did not plan on buying a car Just yet as I was still in my looking phase. When I arrived at Red Hoagland Hyundai I was greeted by Shane Gaines what a gentleman first class in my book he really did roll out the red carpet for me and before I knew it I was driving away in my new certified pre-owned 2013 Sonata SE. Thank You!! for making my experience Awesome;) More

The Eye of the Hurricane If you've ever been forced to buy a car in a hurry, you'll know what I mean. Especially if you were not planning on it and did not know exactly what y If you've ever been forced to buy a car in a hurry, you'll know what I mean. Especially if you were not planning on it and did not know exactly what you wanted. It can be a hurricane of activity in a short time. You have to check the internet, run to different dealers, worry about getting the best price, make sure you're not getting ripped off....................on and on. Well, that's what happened to me. I was not planning on it and suddenly had to get a new car. I personally went to more dealerships than I care to remember in an area covering about 100 miles. I test drove Ford, Chevy, VW, Nissan and Hyundai at various lots and talked with even more sales personnel. I found Shane Gaines at Red Hoaglands in Winter Haven to be the most personable, relaxing, not high pressure salesman of them all. He knew his stuff, shared it well, had a good sense of humor, was patient with all kinds of dumb questions and venting of feelings. He could relate to my factual husband and deal with the more emotional feeling person I am. He really listened, offered suggestions, and cared about your experience. It was the eye of calm in the center of a hurricane and I ended up visiting Hoagland's when the hurricane was over. More

I purchased a 2013 Genesis Coup 3.8 Grand Touring back in February. They really push that they have excellent customer service but I see that that only applies as long as there are no problems. My Genesis ha February. They really push that they have excellent customer service but I see that that only applies as long as there are no problems. My Genesis had an a/c problem which I noticed by chance several months after buying the car. The a/c on the passenger vents stop blowing cold air after a short drive time. Driver side works properly but passenger side doesn't. I brought it in first time and was told it was fixed. Immediately noticed the problem hadn't been fixed at all. Brought it back A second time on Aug 08, 2012 and they returned the car with the same problem. On the third visit I believe that they changed out the entire A/C unit all to no avail. I spoke with the service writer several times and was told that they are waiting for a service tech from Hyundai to come and look at the car. Service writer said they didn't have a similar car on the lot to check to see if it did the same thing. I asked him why he can't check with another customer that purchased a Genesis to see if they have a similar problem, but realized they wouldn't want to enlighten a customer to a problem if they hadn't noticed it themselves! After an 11 week wait the Hyundai Tech looked at the car but apparently made no attempt to fix it. It certainly feel like i am getting the run around. I am very unhappy with the service at Red Hoagland. I started the lemon law arbitration process and filed with the BB Auto Arbitration Program. Short time later I traded the car in for a 2013 370Z. I have to tell you if you buy a Hyundai and try to sell or trade in in you lose a ton of money! They don't hold their value! In my opinion Red Hoagland Hyundai is like every other dealer, customer service as long as there are no problems. They sold me a defective car and should have bought it back from me. More