Red Bank Volvo Cars - Service Center

I want to thank Chris at Volvo service for his help getting my car properly serviced and back to me as fast as possible. Great job Chris, and thank you to the mechanics as well! Sharon P. getting my car properly serviced and back to me as fast as possible. Great job Chris, and thank you to the mechanics as well! Sharon P. More

Friendly, accommodating, finished in time! What more can you ask for! Great service department/dealership! What more can you ask for! Great service department/dealership! More

Red Bank Volvo's service department is excellent. On August 16, 2023 we were headed down the shore from northern NJ when our 2005 S80 started to sputter a bit. Searching google maps we discovered tha On August 16, 2023 we were headed down the shore from northern NJ when our 2005 S80 started to sputter a bit. Searching google maps we discovered that we were less than ten miles from Red Bank Volvo. We made it there safely and were greeted by a very friendly, professional young man, Chris Womble. Chris immediately walked outside with us and told us that he would need to get the car into the shop to diagnose the problem. Even though we did not have an appointment Chris said he would fit us in and he did. Within hours he called my cell and told us what the problem was and shortly after called to let us know that the car was ready. The car ran like new. We highly recommend Red Bank Volvo's service. Chris Womble was outstanding, he is professional, friendly and caring. He is a credit to Red Volvo. More

The worst place for service. I put my car in on Tuesday and was told would be done by the end of the day, it is now Thursday and no word. No one has called me I have to keep ca I put my car in on Tuesday and was told would be done by the end of the day, it is now Thursday and no word. No one has called me I have to keep calling them and they tell me they will get back to me. No one has. More

From start to finish excellent service the process couldn’t have been better! This is My first Volvo and when dealing with the service department at Red Bank Volvo you’d think I bought a Bentley couldn’t have been better! This is My first Volvo and when dealing with the service department at Red Bank Volvo you’d think I bought a Bentley More

Want to give a Shout Out to Red Bank Volvo! They are awesome! Even though it's not the closest dealership for me, I go there for parts and service because of the amazing customer service. These folks awesome! Even though it's not the closest dealership for me, I go there for parts and service because of the amazing customer service. These folks are very attentive, accommodating and personable. What's more, their prices for service and parts is less expensive than others. PS--Love my XC40! More

Only out for the money I have a late model Volvo which I took in for repair. The estimated cost of repair exceeded the value of the car. I inquired if there was any w I have a late model Volvo which I took in for repair. The estimated cost of repair exceeded the value of the car. I inquired if there was any way to work with me to bring the costs down and was denied. I then had a local mechanic review my estimate to help determine necessary repairs. When I called back the service department they took an attitude with me, told me it would take 2-3 business days to order the parts and I needed to return the loaner today and make another appointment. They then called me back and asked for a credit card to order the part needed. I More

Brilliant Dealership and Service A Pleasure to Do Business W I have been a customary of Red Bank Volvo for about six years. I bought my fourth Volvo from Peter Comito about six years ago. He was brilliant. Pe I have been a customary of Red Bank Volvo for about six years. I bought my fourth Volvo from Peter Comito about six years ago. He was brilliant. Peter was incredibly knowledgeable about Volvos generally and the cars available at Red Bank. He found just the right car for me and I have loved driving my S60 every time I go on the road. The service staff have also been incredible. They offer appointments promptly, diagnose accurately and best of all fix any problem or complete service to pre-empt difficulties at five star level. Andy often helps me at service but everyone seems cordial and capable. I really have never seen a car and motor establishment this fine. They are outstanding. More

We purchased a 2009 c70 certified 2 years ago at Red Bank Volvo. This car is our little "cream puff" , and only use it on summer days when we can put the top down. Our trips to their service department have Volvo. This car is our little "cream puff" , and only use it on summer days when we can put the top down. Our trips to their service department have been few . Two weeks ago, the tract for the front passenger seat broke. On the day that we picked up the car , I didn't have my glasses on and it was a rainy day. A few days later when we took the car out, glasses on and the sun was out this time, we where shocked to see that the aluminum that framed the arm rest and the radio/ climate control was BADLY marked up. Now to be forthcoming the floating island did have a few marks from the pervious owner. The arm rest was brand new, replaced when we bought the car. Knowing that it would have been a few days ,before we could get to Red Bank, my husband took pictures and E mail them to the service manager, Chris. When we made it to Volvo , I think two days later, the manager Chris, came out of his office waving his arms in the air saying , " MY guys didn't do this." My husband told him how can you make that assessment when you didn't even look at the car? . After going back and forth a few times my husband saw that this was going no where, we requested to speak to the owner, Richard. When Rich walked out of his office, my husband , offered his hand to shake. To our disbelief Rich, refused this good will gesture. It was a precursor as to how this was going. We are a mature couple and have owed many cars in our day. From Jaguars and Mercedes to Dodges and Chevy, we have NEVER be treated in such a manner. The adjective that fits it best is attacked. Within a few words the owner of Red Bank Volvo was red faced ,aggressive. Stating that they didn't have to remove the seat to repair the tract, ( which we found out later that is FALSE they do ). That I must have banged it with constantly with my, phone, ring, bag,etc. OR my adult sons might have taken it out one night for a joy ride. Unbelievable !! Even when my husband pointed out that the driver side was brand new and the side that the seat was removed to do the repairs was full of nicks and scratches. Then he recalled the fact that when we first brought the car to service two years ago ,they had to replace a door handle. YES you did , you admittedly broke it when working on the car!! My husband and I both deal with the public and know that it take all types, people have a different view , but the owner had no excuse for his behavior . In our opinion he was rude, aggressive, totally unprofessional. So off we went to Edison on Volvo. I can't tell you what a world of difference! And when they heard of our experience at Red Bank they where even more so. In our opinion, Edison Volvo is the dealer that is hands down the car dealership that you should purchase you car from. Happy with our Volvo. More

Just had another great service visit here. James is a new service guy and he was extremely helpful and explained everything to us with great detail. Nice service here with nice new Volvos as loan cars. service guy and he was extremely helpful and explained everything to us with great detail. Nice service here with nice new Volvos as loan cars. More