Reagor Dykes Ford Lincoln

Worst experience and gets worse Worst experience of buying a vehicle and will never purchase here again! Customer service not their #1 priority once they sell you a new vehicle! Worst experience of buying a vehicle and will never purchase here again! Customer service not their #1 priority once they sell you a new vehicle! More

See JR Garcia I recently purchased a used Escape at Reagor-Dykes. JR Garcia and the used car manager found a great vehicle for me and made the whole process simple I recently purchased a used Escape at Reagor-Dykes. JR Garcia and the used car manager found a great vehicle for me and made the whole process simple. They also arranged financing at a better rate than I had acquired from my credit bureau. We even received a good trade-in value for our 07 Mercury. I would recommend JR to anyone and everyone. More

2012 Explorer Purchase Our dealings with Reagor-Dykes Ford has been satisfactory. We have always got the car in and out for repairs and service the same day. Our dealings with Reagor-Dykes Ford has been satisfactory. We have always got the car in and out for repairs and service the same day. More

Great Customer Service Reagor-Dykes was amazing and did everything in their power to make sure that I got the car that I wanted. I would recommend them to anyone. Thanks so Reagor-Dykes was amazing and did everything in their power to make sure that I got the car that I wanted. I would recommend them to anyone. Thanks so much to Jr. Garcia and Blake Hill! More

Great!! Jr Garcia was my sales rep. He was awesome! I have recommended him to several people already. He was very friendly and found me the perfect car. Jr Garcia was my sales rep. He was awesome! I have recommended him to several people already. He was very friendly and found me the perfect car. More

Jevon Cheney is the best sales guy at Reagor Loved the service. Will purchase from Reagor again in the future. Salesman was great and so was service. Jevon Cheney did an awesome job. Tucker Leeso Loved the service. Will purchase from Reagor again in the future. Salesman was great and so was service. Jevon Cheney did an awesome job. Tucker Leeson did an amazing job finding the best financing. Clay Williams was awesome and helpful. All three guys deserve a bonus because you're lucky to have them on the Reagor team. More

They stole my money!! I began working with a salesman and his manager to purchase a car that I found while shopping online. Concurrently, I was working with another dealers I began working with a salesman and his manager to purchase a car that I found while shopping online. Concurrently, I was working with another dealership to get the best deal for myself, of which these guys were fully aware. The manager offered me a deal which I thought at the time was the best I could get. I agreed to pay $2000 to hold the vehicle for delivery. I then contacted the other dealership to let them know and they then made me an offer I couldn't refuse: $1000 less down payment, almost $100 less per month, and a few thousand less on the overall price of the exact same vehicle. Obviously, this was a much better deal, so I called these guys to apologize for the inconvenience and have them cancel the transaction. The manager proceeded to admonish me for poor business principals and told me my choice was "just wrong". He refused to cancel the transaction and said he had no authority to return my money even though he knew I wouldn't be purchasing the vehicle from his dealership. The manager went on to speak badly of the other dealership, stating he had done all of the work and they took advantage of that so he deserved something from it and he was keeping my $2000. When my husband got involved and asked for a supervisor we were told nobody was available and the call was ended abruptly. I should mention that all of this transpired within 2 hours (between 5:30pm and 7:30pm). I have never been treated so badly by someone in customer service. His attitude in losing a deal is absolutely uncalled for and childish. I completely understand his frustration, however, that does not give him nor Reagor Dykes Auto Group the authority to keep my money. We never had anything in writing, I never signed any type of paperwork, let alone a contract, and there is nothing indicated on their website nor was it discussed with me that if I put down money and changed my mind, they would retain the funds. When I spoke with Bart Reagor the next day, he rambled on for awhile about how these particular employees were like family to him. He tried convincing me to buy the car from him despite the issues I had; when I refused, he flat out said he would not give me my money back because we "had the makings of a contract". How unprofessional, let alone illegal! More