
Razzari-Dodge-Chrysler-Jeep
Merced, CA
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Showing 67 reviews
My elderly parents bought a new Jeep Compass (less than 50 miles on it) the first weekend in January. Looking back, the first red flag should have been how dirty the car was. When you buy a new car, it sho 50 miles on it) the first weekend in January. Looking back, the first red flag should have been how dirty the car was. When you buy a new car, it should be totally clean. The salesman said they could bring it in on a weekday to be completely detailed. They drove it home and the next day it was dead. They struggled to get it towed back to the dealership. After a week, they were told it was ready to be picked up. When we arrived, all four side windows and the piano black panels between the windows were scratched to xxxx, like someone had buffed them with a wire wheel. The manager said all parts would be ordered on Monday and it would take about 2 weeks. It has now been 6 weeks! Only two windows were ordered. They are saying they can’t get the panels AND the car will not start again! ABSOLUTELY UNACCEPTABLE! They need to buy this car back and stop jerking my parents around. I am furious. UPDATE: 2 full months and still nothing. They still have my parent’s car, which they are paying for. It has not been fixed and NO ONE has communicated with them. DO NOT GO HERE! More
Richard helped us purchase a vehicle for our son. Everything was well explained and we receive excellent service! Highly recommended! Thank you Razzari! Everything was well explained and we receive excellent service! Highly recommended! Thank you Razzari! More
I had an exceptional experience buying a new car thanks to Jazz, our salesman. From the moment we walked into the dealership, Jazz made us feel welcome and valued! to Jazz, our salesman. From the moment we walked into the dealership, Jazz made us feel welcome and valued! More
PARTS DEPARTMENT NOT WILLING TO GIVE THE STANDARD 20% OFF PARTS TO A BUSINESS. THEY STOPPED DELIVERING PARTS AND HAVE CUT THE DISCOUNT. I WORK WITH MANY INSURANCE COMPANIES THAT REQUIRE 10% OFF DEALER LIST P PARTS TO A BUSINESS. THEY STOPPED DELIVERING PARTS AND HAVE CUT THE DISCOUNT. I WORK WITH MANY INSURANCE COMPANIES THAT REQUIRE 10% OFF DEALER LIST PRICE. THAT GIVES ME NO MARK UP. I HAVE NO INCENTIVE TO BUY FROM HERE IF I HAVE TO DRIVE 30 MILES TO PICK UP PARTS AT NO PROFIT ON THE PART. More
Great experience! Worked with Isaac on the sale, friendly, no hassle, easy to work with. Entire team at Razzari Dodge in Merced was very professional and willing to a Worked with Isaac on the sale, friendly, no hassle, easy to work with. Entire team at Razzari Dodge in Merced was very professional and willing to answer all my questions. Highly recommend if you are in the market for a truck, very knowledgeable. More
We ordered a new Dodge Charger and during the process, Isaac from Razzari Dodge in Merced, CA kept us up to speed on the build and delivery process. Once our car was on the truck to be delivered the deal Isaac from Razzari Dodge in Merced, CA kept us up to speed on the build and delivery process. Once our car was on the truck to be delivered the dealer and I communicated often to prepare for the purchasing process which went very smooth! Mark Mendez, the finance Manager was very helpful during the process as well. Isaac and Mark did a fantastic job and when we picked up our car, there was a big red bow on the hood and the tank was full of gas! Thank you Razzari Dodge, Mark and Isaac! More
I had a bad experience with another dealership so I was skeptical going to Razzari. Jovani was fabulous! He Really took the time to explain all the details of the truck and financing options. He was real skeptical going to Razzari. Jovani was fabulous! He Really took the time to explain all the details of the truck and financing options. He was really helpful, professional, and super knowledgeable. I am in love with my new 2022 Jeep Mojave Gladiator! Very happy customer. Will be calling Jovani at Razzari for my future vehicles. Thanks again Jovani! More
Isaac made the purchase of our new 2022 Ram 2500 a dream! He helped order it on his computer and the price was great! When our truck arrived he took the time to go over all the features included and there’s He helped order it on his computer and the price was great! When our truck arrived he took the time to go over all the features included and there’s a lot!!! Isaac continues to keep in touch too! We couldn’t be happier and buying her was the best ever!! Mark & Tammie Wheeler More