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Rayco Eurospec Motorcars
Kingston, PA
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Showing 50 reviews
I found Rayco to be friendly and professional. They are I found Rayco to be friendly and professional. They are interested in the customer. I felt they went the extra mile for me. I was happy to find tha I found Rayco to be friendly and professional. They are interested in the customer. I felt they went the extra mile for me. I was happy to find that they offer services after your purchase. More
Excellent service...friendly and responsive. These gentlemen know their stuff and perform their work as professionals should. Their service principles are second to none. I highly recommend this deale gentlemen know their stuff and perform their work as professionals should. Their service principles are second to none. I highly recommend this dealership...for sure! More
Overall the process was very smooth. This was an out of state purchase so I had to rely on the dealership's accurate and honest description of the car. The car arrived as described. The only glitch in th state purchase so I had to rely on the dealership's accurate and honest description of the car. The car arrived as described. The only glitch in the process was handled quickly and amicably and to my satisfaction. Would definitely recommend this dealership. More
Rayco Eurospec Motor Cars offers pristine and desirable vehicles, both foreign and domestic. The inventory is remarkable, with plenty of special vehicles to consider. I found a "one-of-a-kind" pristine con vehicles, both foreign and domestic. The inventory is remarkable, with plenty of special vehicles to consider. I found a "one-of-a-kind" pristine condition 2007 Mazda Miata Grand Touring on their lot, and I knew it was what I wanted on first encounter. Great exterior and interior that hit all the right buttons. (Highland Green with buckskin leather interior and a retractable hardtop.) The car has been a source of pride and pleasure for the past 11 months. And I love to drive! The sales person, Paul was a consummate professional. The finance manager, Martina, made the numbers work. The purchase experience was very satisfying. I know I got the right car at the right price from the right place. While I can't imagine ever parting with my Miata, I can imagine buying another car from Rayco. I'm certain another "right car" will show up on their lot. And I'll know when I see it... More
I bought a Porsche 944 turbo from Rayco in Feb of '09 after I got back from Afghanistan, so I've had a couple years of experience with Rayco and my experience has been wholly positive. They were very acc after I got back from Afghanistan, so I've had a couple years of experience with Rayco and my experience has been wholly positive. They were very accomodating on some changes I needed made to the car before accepting delivery, and they performed some expensive maintenance on the car and went out of their way to accomodate my schedule and needs. I purchased a used 2005 Cayenne from another dealer (Rayco didn't have any in stock), but since purchase Rayco has done all the service and maintenance on it as well. They've performed non-routine maintenance to my specification, using aftermarket parts that I provided. I take all my cars to Rayco Euro in Kingston, including a beat-up old Volvo 850 and my wife's Mazda3. There are those who claim bad experiences, but they've always treated me like family and they've been in business for decades, so they must be doing something right. Rayco will be my first stop in the not too-distant future when I'm ready to buy again. More
This was my first time buying from your company, after owning hondas for 20 years, I had a bad experience. I found my new car from your website, a beautiful blue mercedes benz ML=500, the vechile is loade owning hondas for 20 years, I had a bad experience. I found my new car from your website, a beautiful blue mercedes benz ML=500, the vechile is loaded with all that i wanted plus more. I was impressed with the inventory that your dealership has. I found the service level to be excellent,Martina and Mike went out of their way to make sure I was satisified with my buying experience. I plan to have my vehicle serviced at your facility, after seeing how well your service dept. operates. Thank You Bill and Lorraine Krupski from Scranton Pa. More
My wife and I have been bringing our BMW X-5 here for years. Always great service and if there was ever any problems they were more than happy to correct. Customer service is great and always willing to years. Always great service and if there was ever any problems they were more than happy to correct. Customer service is great and always willing to help. My daughter drives the X-5 and it was getting up there in miles (147k miles and 2004) when I had a problem with the fan staying on even when I turned the car off. I called on a Saturday when service was closed but Martina said she would give Charlie (service manager) a call and see if there was some type of quick fix. She called me back and told me what the issue probably was and to drop the car off. While onsite I noticed they had a nice looking Black BMW X-3. I asked them to work up a price if I traded the X-5 in on the X-3. They worked up an attractive offer and my daughter now has a nice slightly used BMW X-3. It was a Saturday and they stayed past business hours to make sure I was taken care of and could take the car home that day. Great experience and would buy another car from them! More
I would not recommend going here...WAY OVERPRICED...very unfriendly and bad customer service. I was willing to give them some good business, but it was like it didn't even matter to them. I had scheduled an unfriendly and bad customer service. I was willing to give them some good business, but it was like it didn't even matter to them. I had scheduled an appointment to get my car detailed 4 days in advance, but apparently there was a "misunderstanding." After being told to drop my vehicle off the night before and place the keys in the key drop; Rayco didn't know what to do. Literally. I received a call a few hours before I was supposed to pick up my vehicle asking me, "what do you want us to do?" Rayco (one of their salesmen) at first thought that the keys to my vehicle were to one of there cars. I couldn't believe it. I had an appointment to get my vehicle detailed and Rayco never even had it scheduled, after telling me drop my vehicle off the night before. They then said that I would have to wait another day so that they could start and finish my detailing. I had my appointment scheduled on that day for a reason...not on a different day because you guys screwed up. If you want problems and a bad experience...go to RAYCO! More
Rayco sold me a vehicle with an existing tailight problem. After a passer by noticed my rear left lights were out I took it to Rayco for my yearly inspection, told them the problem and they said the problem. After a passer by noticed my rear left lights were out I took it to Rayco for my yearly inspection, told them the problem and they said they would fix it at no charge. One year later when I took my vehicle to Rayco for its yearly inspection the service person alerted me to the fact that my rear left tailights were out and needed to be fixed. I reminded him that this was an existing problem prior to me purchasing the vehicle and it was supposed to be fixed a year ago. The service person said he was unaware of this issue however he agreed to fix it at no charge. One month later I was again warned by my brother who was standing behind my vehicle as I was backing out of my driveway that my left tailights were out. I also had an issue with my power steering that I took to be fixed while I had my second inspection being done. The power steering problem was fixed properly however 6 weeks later my brakes totally failed. I had my car towed to a local repair shop and the mechanic with over 40 years of experience said that power steering fluid was placed in the brake line which caused the brakes to go bad. Coincidence? I alerted Rayco to my car's new problem and the findings of the local mechanic and questioned him how my vehicle passed inspection with the tailight and brake problem. The Rayco service person claimed his mechanic has over 18 years of experience and that this would not happen in their faciltiy. He offered to fix the problem at a ball park rate which was higher than 2 other estimates I received to fix the brake problem. Rayco did offer to fix my vehicle again but at this point I lost 100% faith in their company. In addition when I purchased the vehicle one of the perks for buying a vehicle from Rayco was that they offered free lifetime PA state inspections as long as I owned my vehicle. I didn't notice at the time however when I recently looked at my last billing statement Rayco charged me for the state inspection. I have also had to replace all 4 tires that were on the vehicle when I purchased it and had only put 10,000 miles on the exisiting tires before they had to be replaced. So far besides my normal monthly car payments I have spent over 3,000 dollars repairing a 3 year old vehicle with 28,000 miles on it at purchase time that was "Bosch" certified. I've only put 13,000 miles on it in 2 years and all this occurred during this period. STAY AWAY FROM THIS DEALERSHIP! More
I purchased a 2002 Thunderbird from Rayco Motors in August 2008 ( 7 months ago). The car had 18,250 miles on it when bought. It now has about 21,000 miles. Last month, the battery died and this month August 2008 ( 7 months ago). The car had 18,250 miles on it when bought. It now has about 21,000 miles. Last month, the battery died and this month I took it in to our mechanics and the rotors are shot, the brakes are bad, the pads are almost gone and it is leaking brake fluid. When I called the dealership the sales manager about the problem he would get back to me. The service manager called me and said that there is nothing they will do about it. I am STRONGLY recommending to anyone purchasing a used car that they never use this dealership! Although my salesperson was nice their service department destroys their customer service! More