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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,081 Reviews
Call Service Center (317) 293-8060

1,081 Reviews of Ray Skillman West Auto Mall - Service Center

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May 09, 2024

I love the convenience of taking my car into the dealership. The Service Managers are great and work together - communicate with each other. (which is the reason I left my previous shop). More

by mkluesener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin & Jeff
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Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Mkluesener, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ray Skillman Westside Mitsubishi!

May 09, 2024

they doing nice service，faster than i expected. good……will be there next time.good choice. More

by 770545796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024

I bought my car in 2017 . They are the only place i will take my car for sevice. More

by Janetlhoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Janetlhoffman, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

May 02, 2024

Always a pleasant experience. I appreciate the great communication and prompt service. Thank you again!!! More

by leslied1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Goode
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Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Leslied1, we are so pleased you enjoyed your visit to Ray Skillman Westside Mitsubishi! We hope to be of service to you again in the future.

April 20, 2024

Good service until that day when I pulled in. NO GREETINGS. Just: DO YOU HAVE AN APPOINTMENT? Yes I do. I have to pull my phone and to show him the record of the call. I felt humiliated and disr More

by Baobab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gurnoor Sidhu
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Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Baobab, we really appreciate your review! We have talked about providing better communication with our guests to our staff. We hope to be of service to you again in the future.

April 20, 2024

Communicated with me what was the situation and let me decide the services that I needed. More

by Indy Girl12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2024

very professional and helpful. excellent service and highly recommended to everyone. Enjoy the palisades and the experience. More

by razkedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Hi Razkedo, thank you for taking the time to leave a review for us at Ray Skillman Westside Mitsubishi. We're happy we could meet your expectations!

April 14, 2024

The staff is very kind and the waiting room is beautiful , so I would like to use it again. More

by kito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Kito, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2024

Appreciated that they were able to work me in to fix my tire. Service kept me informed as to status. Waiting room is always clean. More

by shinshaw4544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
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Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Hi Shinshaw4544, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ray Skillman Westside Mitsubishi

April 06, 2024

On the way home from work the maintenance alert system told me a headlight had just gone out. I stopped in and Karri was able to set me up replacing both headlights at the end of the day. Excellent work f More

by krank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karri
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Jun 26, 2024 -

Ray Skillman Westside Auto Mall responded

Krank, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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