Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,081 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,081 Reviews of Ray Skillman West Auto Mall - Service Center
Sort by
February 06, 2017
Tire replacement Fast, efficient, friendly excellent service department. I have been here a few other times and the service then was just as excellent. The waiting are Fast, efficient, friendly excellent service department. I have been here a few other times and the service then was just as excellent. The waiting area is set up well to work while you wait. More
by KiaOptima
Employees Worked With
Caitlin Browning
February 06, 2017
viisiting friends It is like visiting family and friends. They always make sure I am satisfied with the service and that everything is in working order before I leav It is like visiting family and friends. They always make sure I am satisfied with the service and that everything is in working order before I leave. They always go above and beyond. More
by burgandy
February 05, 2017
Highly satisfied! I have been having my Mazda (second one now) serviced here since 2007. Personnel are the greatest. Waiting lounge is a nice place to wait; coffee an I have been having my Mazda (second one now) serviced here since 2007. Personnel are the greatest. Waiting lounge is a nice place to wait; coffee and fresh baked cookies are great. Even a charging station for cell phones. Work is always done fast. More
by Charie
February 04, 2017
Body shop experience The entire body shop staff was friendly, efficient and accommodating. It was definitely one of the best service experiences we have ever had. They m The entire body shop staff was friendly, efficient and accommodating. It was definitely one of the best service experiences we have ever had. They made a difficult situation for me very easy. More
by linda1968
Employees Worked With
Krystal Barnes
February 04, 2017
warranty work Always helpful and courteous. The only part of the service I did not anticipate was the odor from the under body material applies for several days wh Always helpful and courteous. The only part of the service I did not anticipate was the odor from the under body material applies for several days when garaged. Odor has slowly dissipated. More
by Big Al
Employees Worked With
February 04, 2017
Battery checkup I was not scheduled for service and arrived late in the day but was accommodated anyway. Check up took 20 min tops. Advice given was good. I was not scheduled for service and arrived late in the day but was accommodated anyway. Check up took 20 min tops. Advice given was good. More
by cesorquiola
Employees Worked With
Jeff Hodge
February 03, 2017
GREAT. As always, we get great service by the courteous staff. They have always taken care of any of our needs on our vehicle. They are very knowledgeable a As always, we get great service by the courteous staff. They have always taken care of any of our needs on our vehicle. They are very knowledgeable and eager to discuss a problem that we may have. This is the 2nd KIA that we have purchased from Skillman. we highly recommend this dealership. More
by HAPPYGUY
Employees Worked With
Ashley Doyle
February 01, 2017
Buyer Very nice the Gentleman that sold me the car went above an beyond i can't thank him enough.. As well as the finance Manager... Very Pleased Thank You Very nice the Gentleman that sold me the car went above an beyond i can't thank him enough.. As well as the finance Manager... Very Pleased Thank You guys @ RaySkillman West Auto Mall More
by anita hedrick
Employees Worked With
Ashley Doyle
January 31, 2017
Recall-Airbags I received a recall notice for problems with airbags. I made an early morning Saturday appointment with James. However, I had some free time the Wed I received a recall notice for problems with airbags. I made an early morning Saturday appointment with James. However, I had some free time the Wednesday before and decided I would go in and would just wait if I had to (didn't want to get up Saturday). I went in Jeff said no problem and to my surprise I was on my way 30 minutes top! I really appreciated the professionalism and kindness! Great job on caring for my Mazda! More
by Retta-1234
Employees Worked With
Jeff Hodge, James Stephens
January 31, 2017
Always fast and friendly service at Skillman Mazda West. Been buying cars and using the service department here since 2012! Great people and an excellent product. They explain the service in words I can unde Been buying cars and using the service department here since 2012! Great people and an excellent product. They explain the service in words I can understand and the longest service time has been, maybe an hour. More
by cigarman7777
Employees Worked With
Eric Alcorn, Jeff Hodge, Robin Jeffries, James Stephens
