Ray Skillman Southside Auto Center

Great experience to purchase a new van. We are from out of state and we were treated like old friends by everyone we came in contact with. Because we were only in Indiana for about 20 days, We are from out of state and we were treated like old friends by everyone we came in contact with. Because we were only in Indiana for about 20 days, they worked hard to put all our needs front and center. We ordered a special conversion van which has to be built by Explorer and delivered by the time we were to leave Indianapolis. What a great team Dianne, Larry and Adam were to make this all happen very smoothly. Ray Skillman was on hand to shake our hand and visit with us. We would recommend this dealership to anyone from far or near. Dianne called us while we were on the road back to Kansas just to check and see how we were doing. We love the new van and felt it was absolutely the best experience we have had in buying a GMC Savana Explorer Van. Thanks again to the whole team including Adam Franks in the service department!!!!!!! More

Hasecuster family visit on June 19, 2014 This is the second time our family of 3 has visited and purchased or leased from this dealership. We spent at least 4 hours working with Marc in unde This is the second time our family of 3 has visited and purchased or leased from this dealership. We spent at least 4 hours working with Marc in understanding the features of our daughter's new Terrain. He was very patient, knew the SUV inside and out, and was extremely knowledgeable. Marc bonded with us immediately and shared some personal information with us as we worked through the leasing process. As we moved along to the financing side and worked with Colt Key, we felt comfortable and relaxed. Even though our payment terms were higher than we originally requested, we understood that this was because of our money down. Our family was able to acquire the best interest rate possible. Colt has an amazing sense of humor and is quite personable. We were disappointed that we had to drive to another dealership, though, to trade back in the Dart that was leased prior to the Terrain. We thought since the banking was still Ally that the task could have been accomplished at one location. The Hasecuster family will definitely recommend and return to Ray Skillman! More

Will not return to this dealer, do not recommend this dealer Stopped in at Ray Skillman to look at passenger vans, used vans in particular. Dealer usually has a good selection of passenger vans on display. Could Stopped in at Ray Skillman to look at passenger vans, used vans in particular. Dealer usually has a good selection of passenger vans on display. Couldn't afford new conversion vans, (60k-70k), so looked for used vans and SUVs that met our passenger and towing capacity needs. As we looked around the lot, saw a couple of potential vehicles. No one from the dealer approached us as we looked at vehicles. Went in the dealership and looked at cars in the showroom. Multiple employees of the dealership passed us and walked around us, but no one made contact or offered any assistance. Finally went to the main desk to ask for help. Nothing in inventory met our price range, but the used car manager, Mike, identified a used van just taken in on trade and not yet through the service department and listed on inventory. They offered to show us the van and we accepted. Spent awhile looking at the van and asking questions. The van showed good quality and good care, despite the fact that it was in the condition it arrived in, not yet cleaned up by the service department. It was well taken care of. We went back in and agreed to buy it. Our vehicle was valued and paperwork was drawn up showing the selling price of the van, the trade-in allowance, and given to the finance manager to get financing. Waited quite awhile and was finally told to return home, the banks on the west coast were closed and it would be noon or so the next day to get an answer. Very interesting, considering the finance company handling our current loan had hours posted on their website until 11pm Eastern. We had asked that this company be contacted since they had offered very favorable rates and terms on our previous purchase. The dealership claimed to work with 30 banks, but none were "available." Waited until after noon the next day. No call. My wife called the dealership to ask about the status of the deal. The van was going through the service department and would be ready that day. They had no idea who were we were and that we were purchasing a vehicle. Took several tries to get to someone who even knew that a sale was to take place. No answer yet from the finance guy. Late in the afternoon, while traveling, got a call from the dealership saying still no answer on financing. Over a week later, still no answer on financing. I could have made the call myself and got financing within minutes. We were offered financing over the phone by one source to purchase a vintage Corvette a couple of months ago. Do Ray Skillmann people really think we are that stupid to believe such a story? By far, that is not the first vehicle we have purchased and financed. Other deals were being closed during the hours of wasted time we spent there and people were driving away in a newly purchased vehicle. It became very obvious they intended to sell the vehicle to someone else for a better price and were not going to process the financing request. It apparently took them quite awhile to fabricate a story that they thought was believable. (It was not, even thought they had the guts to make it up and offer it.) I hope that buyer does them really well and comes back over the years. We will not be returning to the dealership under any circumstances and are letting others know that the people at that Ray Skillmann dealership cannot be trusted. Beware of their estimates of the trade-in value of your vehicle as well. Despite their "generosity" in offering more than your vehicle is "worth", they still substantially undervalued the vehicle's trade-in value. Save your time and money and go elsewhere. More

Second time buyers I came up for an oil change with my sister and was driving around looking at the new Kia's. Michael saw us and came out . We purchased a 2013 Kia Soul I came up for an oil change with my sister and was driving around looking at the new Kia's. Michael saw us and came out . We purchased a 2013 Kia Soul last year. We each left driving a new 2014 Kia Soul. The service is fantastic and so was Michael Dine and Doug Magnusen. I would refer friends and family to Ray Skillman and have already done so. I drive to Greenwood from Bloomington to service my car because of the friendly staff and I trust them with my vehicle. I would give a 5 star rating to everyone I came in contact with. My sister and I could not be happier. More

Top Notch Customer Service! Great Overall Experience! After finally deciding to trade in my 15 year old car, I drove one and a half hours from my house to Indianapolis to go to another dealership about 1/ After finally deciding to trade in my 15 year old car, I drove one and a half hours from my house to Indianapolis to go to another dealership about 1/4 mile away from this one (who shall remain nameless cough *hubler* cough) to look at a vehicle. After a horrible experience there, I found the same vehicle online at Ray Skillman and decided to take a look at it since I had already made the trip. To my surprise, just walking in the doors was a completely different experience from the other dealership! They were warm, friendly and inviting! They did not treat us like we were interupting their day or like we were too young and poor to be seriously considering a $35,000 car. They actually went the extra mile to make my car buying experience a pleasant one. I test drove all the vehicles I wanted, had all my questions answered (without being made to feel stupid) and they were NOT pushy! It was amazing!!! I highly recommend this dealership. They do everything possible to get you in the car of your dreams, even if your credit is not perfect. I am so glad I decided to go there instead of just heading home after my horrible experience at the other place. I am now the proud owner of a GMC Acadia Denali and I will be buying our next vehicle for my fiance from there as well! Thank you Chris Fischer & Robert Griffith!!! You guys are a pleasure to work with! More

I had been looking for this particular model of vehicle (voodoo blue FJ cruiser) for several months. I live in Nashville TN and was hoping one would show up here, I waited and waited but nothing came on t (voodoo blue FJ cruiser) for several months. I live in Nashville TN and was hoping one would show up here, I waited and waited but nothing came on the market. I had enough of waiting and spread my search further out. That’s how I found Ray Skillman. I found the car online without any pictures and a very basic description, I hit the contact us button and very shortly i was contacted by Michael Dine. He was great to work with, sent me pictures right away and answered all my questions. After going back and forth I figured it was worth the drive. Before heading up there I had my financing taken care of with them and we had agreed on a price. Once I got there the process was painless. The car was exactly as described. After signing by name what felt like a hundred times I hit the road back to Nashville. All in all a great buying experience. If you are buying there Michael Dine will take great care of you! TLDR: a great buying experience!! More

The customer experiece is the worse that I have ever seen in a dealership in my life. Mike Dine was absolutely awesome and would love to send business to him; however the entire company has unethical busine in a dealership in my life. Mike Dine was absolutely awesome and would love to send business to him; however the entire company has unethical business practices. I had been working on a deal for about 3 weeks now. The first encounter was not bad they started to work on financing, when going in the second time the finance manager Colt Key tried to make me buy an extended warranty that I didn't want. I told him that I was not going to purchase it and that he needed to take it off. He then proceeded to tell me that he would not and that I had to purchase it, he changed his story a couple of times during this as well being first is was the manager that was making him sell this to me then later it was the bank. It was also told to me that I could cancel it 6 months from that day as I didn't want it. Come to find out Mr. Key was not authorized to make the offer that he did. Upon the file being moved to another finance manager it was fully discovered that what Mr. Key had done, in my opionion, he was making a fraudalt deal. On the third trip into the dealership the deal was supposed to be done, but at last minute the final numbers were changed once again that more money had to be put down. After finally agreeing to do so, and waiting for several hours, one of the managers came over and explained that what they were doing for me was pending on a two car deal, as a friend was with me and considering buying a car. If he didn't buy a car as well that they could not complete the deal. By this time I expressed my frustration and explaination that he was never part of the deal. Where they get off trying to make someone do something that they don't want to do is unethical. My deal has had the numbers changed several time and each time it is different, of course it is always wanting more money down. I will not send any business to Ray Skillman in my lifetime, which is a shame as Mike Dine has tried his best to work on this deal and has gotten the short end of the stick. More

I was completely blown away with this dealerships staff! I called because they offered a buy here pay option and was hoping to get into a truck. Not only did they find me an awesome low mileage truck with t I called because they offered a buy here pay option and was hoping to get into a truck. Not only did they find me an awesome low mileage truck with tow package and 4x4, but they were actually able to get me financed! Everyone was friendly and it was just the most pleasant car buying experience I ever had. I'm glad I took the time to go see the great folks at Ray Skillman! Now a customer for life, I will recommend all my family and friends to Michael Dine. More

We live in Louisville KY and could not find a used car we wanted in Louisville. I shopped Auto Trader online for 9 months and to be honest got tired of seeing Ray Skillman used cars as it was out of my driv wanted in Louisville. I shopped Auto Trader online for 9 months and to be honest got tired of seeing Ray Skillman used cars as it was out of my driving distance with my work. When my wife and I had decided between two models of used Mustang convertibles we wanted to see and drive the only place close to us with both models was the Ray Skillman dealerships. The Saturday after Labor Day 2013 we made plans to come up and look at the Ford Dealership first as they had one of the models we were interested in and I thought would look at the inventory and find the other model as it was on another Skillman’s lot. The car we went to look at was sold over the Labor Day weekend and while they were nice and showed us other cars on that lot they did not look at the over all inventory. We left and drove down the road to the South Side KIA Dealership were we were waited on by Josh Falcon. I knew the used car I wanted to look at and he took us to it and let us look it over and drive it giving us directions to a place we could get out of the Saturday morning traffic. When we came back from the test drive he had found the other model in an older body style at even another Skillman Dealership across town and gave us directions on how to find it. We went over and drove it and made the decision that the one Josh had shown us was the one we were interested in. We went back not once but twice asking questions and each time was not pushed to make a decision and always was treated friendly by everyone working that Saturday. On the third time coming back in on the same day we made a deal. I wish I could say everything from there was a story book ending but it was not and we have had issues with the car. BUT Josh Falcon stayed true to his word with us and worked to make sure the car was like we agreed on when we picked it up a week later and the issues we have ran into after picking the car up he has gone up and above to make sure all issues have been resolved to our satisfaction and as of today we have no issues with our car. Also I would like to thank Doug in Finance for helping us during a our purchase and one Saturday morning when I called him by mistake when after the purchase things with the car was not going well. He assured me during my melt down things would be fixed and followed up the next week to make sure what he had told me was taken care of. While this car is not a daily commuter and will only be driven three seasons out of the year in some ways it is more important as it is toy we are both have work long and hard for and are proud to say we own a black 2011 Ford Mustang convertible GT and would like to recommend Josh Falcon and the Skillman Dealerships. More

I had a problem with this dealership and they have agreed to fix it. They honored their commitment to customer service and making the customer happy. to fix it. They honored their commitment to customer service and making the customer happy. More