Ray Skillman Southside Auto Center

Thank you Ray Skillman GMC and especially Bob Murphy for our recent service visit. My car started to break down on my way home from an overnight shift at the hospital on a Saturday morning. Bob got my car our recent service visit. My car started to break down on my way home from an overnight shift at the hospital on a Saturday morning. Bob got my car right in and assessed the problem, and got me into a rental and on my way home in about an hour! The needed repairs proceeded to be quite extensive. Bob worked with my less than cooperative warranty company and was able to get all repairs covered! In these difficult economic times, his extra time and effort dedicated to our service was a life saver! Thanks, Bob! More

Before visiting Ray Skillman Buick GMC, we talked to Joe Boyd at Ray Skillman Ford. I was not at all impressed with Joe. He showed me two used vehicles before telling me "good luck" and leaving me on my own Boyd at Ray Skillman Ford. I was not at all impressed with Joe. He showed me two used vehicles before telling me "good luck" and leaving me on my own. He did not want to spend time getting to know me, or what I was looking for. He kept asking other sales people if they could "deal with me". Upon leaving the Ford dealership, we went to the GMC lot where I met Justin Fendley. He took ample amount of time answering my questions and showing me everything I wanted to look at. I did not feel pressured at all, and felt that he was completely honest with me through the whole process. As a loyal Hubler customer, I can honestly say this was the BEST buying experience I have had, and I will return my business to Justin and Ray Skillman every time from now on! Thank you, Justin, and the whole Ray Skillman team! More

It was great doing business with the sales team of It was great doing business with the sales team of Shayne/Chis. The team effort shows in the results of a great buying experience. I wasn't th It was great doing business with the sales team of Shayne/Chis. The team effort shows in the results of a great buying experience. I wasn't the easiest customer to work with and Shayne/Chis dealt well with me. Have a great sales year, I cannot say enough good things about the whole new car purchase. Any requests were handled in a professional and courteous manner. This was from the first visit through the final paperwork and payment with finance. Bill More

Justin was great throughout the process of buying my "new" car and was not pressured in any way. The car had some small issues and Justin and the service departement really worked to get them taken car "new" car and was not pressured in any way. The car had some small issues and Justin and the service departement really worked to get them taken care of. He came in to the dealership and answered questions I had on his days off. I love my new Envoy and would recommend Justin and Ray Skillman to anyone. More

My experience in purchasing a new car -- a 2012 Buick LaCrosse -- was excellent and, frankly, exceeded my expectations for customer service. Chris Fischer, assisted by Shayne Payton, were outstanding LaCrosse -- was excellent and, frankly, exceeded my expectations for customer service. Chris Fischer, assisted by Shayne Payton, were outstanding sales representatives in every possible way. I was given excellent information about the LaCrosse and its features, and I was shown the various options and upgrades which were available. I recived a fair price on my trade-in, and the pricing of the car, and the 39 month lease, were explained completely to me. I paid less than I expected, and less than other dealers which I consulted, and that was a pleasant surprise! Throughout the process, the tone was low-key and absolutely without pressure. I was never given unreasonable deadlines for decision-making, and there was no attempt to get me to reach a decision sooner than I wished to do so. I not only would tell others about my psotive experience, I would certainly return to Chris and Shayne for other automotive needs. Since my purchase, I have received updates about service options, always with a statement that I can call and ask for help or advice at any time. Follow-up has been active, consistent, and welcomed. I give my highest recommendation to Chris and Shayne, and to Ray Skillman, which has obviously recruited and hired quality personnel and then trained them well in the essence of customer service. A+ in every way! More

I had the pleasure of coming into Ray Skillman, Southside ~ and working with Shayne Payton. He and his finance department worked extremely hard to come up with an absolutely Fabulous Crew Cab Truck for my t ~ and working with Shayne Payton. He and his finance department worked extremely hard to come up with an absolutely Fabulous Crew Cab Truck for my two sons to purchase together. Shayne and Sam's ability to work with me, Tyler and Adam, to come up with such a life changing vehicle for my two boys ~ will never be forgotten. Thank you Shayne and Sam ! You both are the BEST !!! Karen Sanderson More

Chris Fischer was great to work with when buying my new 2012 GMC Acadia. He let me test drive several vehicles and even offer to let me take it home for the weekend to make sure that it was the car I want 2012 GMC Acadia. He let me test drive several vehicles and even offer to let me take it home for the weekend to make sure that it was the car I wanted. He was friendly, informative and has checked on me several times to make sure the car is working out for me. My tire sensor light came on during a really cold spell and I called Chris to see if there was something I should do. He told me to bring it to the service dept immediately, which I did, and they had me in and out in 10 minutes. And they were all very friendly as well. Love my Acadia! More

I was just in there this past Monday and worked with both Shayne Payton and Chris Fischer. They were both super friendly and helpful. Buying a car can be very intimidating but they both made you feel at ease Shayne Payton and Chris Fischer. They were both super friendly and helpful. Buying a car can be very intimidating but they both made you feel at ease and were never pushy. They also made sure that a piece of trim that was loose was fixed the very next day. I love my car so much and would definitely recommend these guys to anyone. I would also work with them in the future. More

My wife and I stopped in on on Oct. 27th to look at a used Dodge Nitro that I had been eyeing online for a week or so. I had only made it thhroug a quarter of the lot when a salesman asked us if he could used Dodge Nitro that I had been eyeing online for a week or so. I had only made it thhroug a quarter of the lot when a salesman asked us if he could help us find anything. I explained what we were looking for and he said I don't remember that one, and Jeep or dodge products don't stay around long so if we had it then it's probably gone. We left. Late that evening I was on my computer and I saw the Dodge still on the Skillmans website. Thnking maybe the site just hadn't been updated I waited till Monday morning and called with the stock number to see if it was still there. A female said sid it looks like it is but let me double check and I will call you right back. Bad news she said it sold late Saturday night. A little upset I explained about Saturday afternoon, well she said it might have been going through the process while you were here. Tuesday late night While looking online at used cars I noticed not only was the Nitro still on the Skillman website but it had gone down in price another thousand dollars???? So Wed morning I called again. I Gave them the stock number and the female said "It looks like its still here but I always like to put my hands on it to make sure I will call you right back" Sound Familiar? She called back me back and said Bad news looks like the Nitro sold last night. Very upset now I explained my situation and was told sorry maybe the financing just went through that was started last Saturday. I am having a problem with that explaination. I am a general manager of a business and I have 150 employees and I know that if any of my people didn't care that much, someone would let me know. More

Shayne was an excellent salesman and I really appreciated all of his help in getting my wife and I into our new Chrysler 300. Shayne wasn't only great though the whole dealership pretty much blew me away all of his help in getting my wife and I into our new Chrysler 300. Shayne wasn't only great though the whole dealership pretty much blew me away with their friendliness and willingness to help out. From the receptionist to the other salesmen everyone was kind and courteous. I have never had this good of an experience at an auto dealership and I have purchased a lot of cars. Chris Fischer and Greg Puckett are just a couple of the other people that I talked to at the dealership and they were very pleasant and helpful in making the experience great. I will definitely come to Ray Skillman first in the future to buy vehicles. The courteousness as well as the selection of vehicles is second to none. I have already told many people about how great the experience was and I plan to continue to spread the goodwill toward Ray Skillman. My wife and I love our new car and wanted to say thanks to Shayne Payton as well as everyone else at Ray Skillman-(8424 US Hwy 31 South in Indianapolis). Thank you so much for all of your help! A very happy customer! Brad Greenwell Cost Accounting Manager CSN, LLC 455 West Industrial Drive Terre Haute, IN 47802 ? (812)298-3443 More