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Ray Skillman Northeast Mazda

Indianapolis, IN

4.5
371 Reviews
Ray Skillman Northeast Mazda in Indianapolis, also serving Carmel, IN and Fishers, IN, is proud to be an automotive leader in our area. Since opening our doors, Ray Skillman Northeast Mazda has kept a firm commitment to our customers. We offer a wide selection variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Mazda or used car or truck, we will provide assistance to help you find financing options that fits your needs! Whether or not you have bad credit, no credit, or are a first time car buyer, you can trust that Ray Skillman Northeast Mazda will get you into the car or truck you choose with professionalism and attention to your needs. Ray Skillman Northeast Mazda has a experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Ray Skillman Northeast Mazda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (317) 300-2003 if you have any questions or comments. Ray Skillman Northeast Mazda offers a full selection of service areas including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Certified Service Department Full Selection of Mazda Parts and Accessories
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1630 North Shadeland Avenue

Indianapolis, IN

46219

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Showing 371 reviews

November 19, 2021

No customer service skill, terrible follow up. Do not use this dealer..EVER!! They do no return calls and do not forward messages. Their phone system is horrible and I called ten times to order mudflaps. N More

by mark.keller088
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Gagen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Galyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

This dealer continued to contact me after I ask him to stop. They want me to upgrade my current vehicle and I’ve told them several times I am not interested. I finally had to get nasty. I was very happy w More

by Brobertson4402
Recommend Dealer
No
Employees Worked With
Alexsandra Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Ray Skillman Northeast Mazda responded

We apologize for the inconvenience this has caused you. We hope to better serve you next time you stop into our newly renovated dealership. We pride ourselves in taking great care of our customers. Please reach out to us with any further issues.

April 06, 2021

I was extremely pleased with my recent experience with this dealership. I had a special request that was granted and every person I dealt with was friendly, professional and did the utmost to make sure I More

by Condor6121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 12, 2021 -

Ray Skillman Northeast Mazda responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! - The Ray Skillman Northeast Mazda Team

April 04, 2021

We had a trainee help us. He did a very good job and was very friendly and personable. The oil change was done w/in the time quoted and was left clean. More

by jones1856@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember the names
Apr 07, 2021 -

Ray Skillman Northeast Mazda responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. - The Ray Skillman Northeast Mazda Team

April 01, 2021

Ray Skillman East worked me into the schedule today and quickly resolved a tire issue for my 1-week old car. The issue was not under warranty but they understood my concerns and had my car ready, good as n More

by Carol of Indy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 06, 2021 -

Ray Skillman Northeast Mazda responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Ray Skillman Northeast Mazda Team

March 31, 2021

Scheduling a breeze online. Service was friendly and helpful, price for service was fair. They caught a nail in our tire...pretty amazing find and timely as we were set to travel in the next few days. More

by jfoutty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Vargas
Apr 05, 2021 -

Ray Skillman Northeast Mazda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Ray Skillman Northeast Mazda Team

March 30, 2021

Ray Skillman Mazda East provided excellent and friendly service. I am very pleased with the service and the work was completed quickly. Thank you very much. More

by Shieldsrun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department-I don’t recall his name.
Apr 05, 2021 -

Ray Skillman Northeast Mazda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - The Ray Skillman Northeast Mazda Team

March 17, 2021

It was a great experience. The service personnel were positive and helpful. I am pleased with the work completed and the time it took to complete it. More

by Robert T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Vargas
Mar 22, 2021 -

Ray Skillman Northeast Mazda responded

Robert, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - The Ray Skillman Northeast Mazda Team

March 10, 2021

Great staff, friendly and reasonable, i felt very comfortable waiting during my oil change and felt welcomed by all the staff. i also met Bram Epstein from sales, and he was very nice and informative More

by bigemax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Ray Skillman Northeast Mazda responded

We sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. - The Ray Skillman Northeast Mazda Team

February 19, 2021

Was taken of respectfully. Dustin was very pleasant and knew what he was dealing with. Took care of the problem in a satisfactory amount of time. More

by Kellycolleen4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin in Service
2
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