Ray Skillman Northeast Buick GMC - Service Center

Great Service I was very happy with the service I received. I felt like the problem was taken care of in a timely fashion. They had snacks to make the wait help I was very happy with the service I received. I felt like the problem was taken care of in a timely fashion. They had snacks to make the wait help go fast. More

Best Service Department I have never been treated so good as the Service Department at Ray Skillman Northeast Buick GMC does every time I have an issue with my vehicle. Ron R I have never been treated so good as the Service Department at Ray Skillman Northeast Buick GMC does every time I have an issue with my vehicle. Ron Rafail bends over backward to accommodate my Service needs and his attention to detail is unsurpassed. When it becomes necessary to buy a new car I wouldn't go anywhere else just because of the Service department here at Ray Skillman. Thank-you for your diligence and Great Service. More

warranty service We have leased two Buicks through Ray Skillman. Whenever I take either one for service I am always greeted cordially and professionally and the servi We have leased two Buicks through Ray Skillman. Whenever I take either one for service I am always greeted cordially and professionally and the service is done "on time and in time". The entire staff seems to be very knowledgeable and customer-oriented. I always tell my friends to shop Ray Skillman for a fair deal and good follow-up service. More

Repair and Estimate I went to the shop to get a repair for a malfunctioning seat belt light and to get an estimate on an engine light issue. I called early in the mornin I went to the shop to get a repair for a malfunctioning seat belt light and to get an estimate on an engine light issue. I called early in the morning, they admitted they were busy, but would squeeze me in. The provided an estimate and finished the work by mid afternoon. I was really pleased with the service and full explanation of the work and repair cost. They were honest, kind and friendly, which I truly appreciate. More

Splash guards installed I had splash guards installed on my 2015 Encore. They said it would take about 2 hours to install. However, the work was completed in a little over I had splash guards installed on my 2015 Encore. They said it would take about 2 hours to install. However, the work was completed in a little over an hour. The splash guards look great! The service people were really nice. Thanks More

White Glove Service!! Had my car towed to a RaySkillman Mitsubishi and was told they could not service it, that's after paying a diagnostic fee and they would not provide m Had my car towed to a RaySkillman Mitsubishi and was told they could not service it, that's after paying a diagnostic fee and they would not provide me with any sort of transportation, including shuttle service to work. So I called Jasaon at RaySkillman Buick, who usually service my car, but I moved further away from that location, and Jason listened and told me to bring my car to him and he would take car of me. I drove my car to Jason on a Friday and he said he would look at it first thing Monday. Jason also insured that I had transportation to and from work each day. On Monday, Jason called me and informed me of the problem and said it would take four days to fix. Jason also informed me that he was able to get it under the manufacturers warranty and that I would not have to pay the extended warranty deductible. By Thursday, my car was ready as he promised. I can honestly say that Jason gave me the white glove service! This dealership has the best customer service (Service Department) from top to bottom. They listen to customers concerns and take it very seriously. Jason, you really took care of me and I really appreciate everything! More

Great Service and a car wash too. The Service Department always gets my car serviced in a very professional manner. They complete the required service items and then even wash the car The Service Department always gets my car serviced in a very professional manner. They complete the required service items and then even wash the car. This all done in a very timely. More

Rebound The first time I went to the dealership my experience was not so great. However, the second time around they lived up to their reputation! The first time I went to the dealership my experience was not so great. However, the second time around they lived up to their reputation! More

The service department was professional and efficient. Everyone that I have dealt with at Ray Skillman has been helpful and professional. The service department is easy to schedule and helpful. They explai Everyone that I have dealt with at Ray Skillman has been helpful and professional. The service department is easy to schedule and helpful. They explain what they did and any concerns. More

Always a pleasure Having to get your vehicle services is never a pleasure, but having this team of professionals makes it alot easier. Most people come in a little lea Having to get your vehicle services is never a pleasure, but having this team of professionals makes it alot easier. Most people come in a little leary about what they are being told, but I totally trust my service consultant Jason Parker. To date, he and his team has been spot on and very up front. I now have no worries about going to this dealership. More