Ray Skillman Northeast Buick GMC - Service Center

The service was excellent. . I only had me new Encore for a week and realized it had an oil leak. I called my salesman, Clay Warner and he told me to bring it in. I did and the . I only had me new Encore for a week and realized it had an oil leak. I called my salesman, Clay Warner and he told me to bring it in. I did and they had another Encore ready for me to drive home while they checked my vehicle out. I was called the next day and they had found the problem and fixed it. The service was done in a timely manner and the personnel were very kind and helpful. They explained everything to me and I was extremely pleased with the prompt turn around. More

Excellent Customer Service Continues After the Sale Today, my day started by not being able to locate my car keys. I called my sales person Ryan who told me I would need to talk to Service/Parts. Abou Today, my day started by not being able to locate my car keys. I called my sales person Ryan who told me I would need to talk to Service/Parts. About 15 minutes later, Ryan called to see if they took care of what I needed. I was impressed. I called another dealer because it was closer to where I live, but the parts person really did not want to help me to purchase a new key. He really tried talking me out of it by saying I should wait a few days. That would have been fine if I didn't have work and didn't mind my new car just being parked. So I decided to go to where I purchased my vehicle. When I arrived at Ray Skillman Northeast, I was greeted my a service representative that escorted my over the the Parts area. , Jerry took good care of me. I was eventually able to get to work. It nice to see that the excellent service continues after your purchase. I won't mind driving the extra miles when I need service. The really treat their customers well! More

Exceptional Customer Service! Upon my arrival to the shop, Jason immediately greeted me and was inclined to (thoroughly) understand my car issues. Sensing my frustrations with havi Upon my arrival to the shop, Jason immediately greeted me and was inclined to (thoroughly) understand my car issues. Sensing my frustrations with having another car issue, Jason put me at ease by assuring me he would find the problem and for me not to worry about it. That goes along way when you're having car troubles at the most inopportune time - 4th of July weekend. Jason's high level of professionalism was impeccable. I was immensely impressed with his customer service from the time I arrived to the time I departed with my well-purring. More

Service Price Service personnel was nice to deal with, but I thought the price of the battery that was put in my car was a bit pricey. Service personnel was nice to deal with, but I thought the price of the battery that was put in my car was a bit pricey. More

Service dept. Your service dept is great. They were nice and kind, and service tech was done in a timely mamaul. thank you Rayskilled GMC. I will be back. Your service dept is great. They were nice and kind, and service tech was done in a timely mamaul. thank you Rayskilled GMC. I will be back. More

Great Service The service was very timely and the cost was less then I expected along with the staff is always profession and knowledgeable, taking the time to expl The service was very timely and the cost was less then I expected along with the staff is always profession and knowledgeable, taking the time to explain the services that was done. More

Great service I called Jason to get our Terrain serviced. He made sure that we had a rental and kept us well informed about the progress on the Terrain. Thanks Jaso I called Jason to get our Terrain serviced. He made sure that we had a rental and kept us well informed about the progress on the Terrain. Thanks Jason and the Service Dept. More

Repaif of pipe When I got my tire rotation and oil change I mentioned to Jason I had a rattle but not all the time. He put it on the rack and found a pipe that was When I got my tire rotation and oil change I mentioned to Jason I had a rattle but not all the time. He put it on the rack and found a pipe that was loose. (He listened to my problem and checked it out) He ordered the part and they put it on 5/25/16. He arranged for a car to take me home and pick me back up when the work was completed. You have a very nice waiting room with coffee, tea and donuts but no one wants to stay there over 2 hours. More

Ray Skillman Northeast Buick GMC Friendly, professional service staff. They listen and do their best to provide more than acceptable outcomes. A very comfortable waiting area with f Friendly, professional service staff. They listen and do their best to provide more than acceptable outcomes. A very comfortable waiting area with free donuts, Tazo tea and more. But what I like most is the reliability, promptness, and professionalism. Keep up the great work! More

Service Good service and good prices. You have very courteous employees. Jason has taken good care of my cars since 2010. Donuts and tea are good also. Lo Good service and good prices. You have very courteous employees. Jason has taken good care of my cars since 2010. Donuts and tea are good also. Love the new waiting area.? More