Ray Skillman Northeast Buick GMC - Service Center
Indianapolis, IN
403 Reviews of Ray Skillman Northeast Buick GMC - Service Center
Wonderful experience with the service department Each and every time I visit the service department I am never there for a long period of time there's great customer service throughout the area. Jas Each and every time I visit the service department I am never there for a long period of time there's great customer service throughout the area. Jason Parker is an awesome service representative. More
Service on my used car purchase. I can report that warranty work was done and appears to have corrected the issue. To that end, I am very pleased. I was provided a loaner vehicle of w I can report that warranty work was done and appears to have corrected the issue. To that end, I am very pleased. I was provided a loaner vehicle of which I was happy to receive. My service advisor, Jason Parker, was very communicative and kept me notified of the progress in a very timely fashion. I am very satisfied up to this point. More
Repair of front end damage Fair estimate and ordered parts quickly. Appt for repair was sooner then I thought possible They loaned me a car which saved me time and money. Fair estimate and ordered parts quickly. Appt for repair was sooner then I thought possible They loaned me a car which saved me time and money. Repair was done in less than two days. Friendly employees and the car looks great. More
Great Service Department & Sales Staff! Just had my 2015 Buick Encore in for an oil change and tire rotation and as always everything was done to my satisfaction! Jason is great. Also talk Just had my 2015 Buick Encore in for an oil change and tire rotation and as always everything was done to my satisfaction! Jason is great. Also talked with Tony Dyer and Sean Beck about a couple of small scrapes it had gotten and they coordinated getting an estimate for the touch ups that are needed so I didn't have to make a second trip to the dealership. I've never had a bad experience with any employee or the work done on my auto at this dealership! Super service and Terrific employees! More
Excellent Customer Service Jason is so kind and caring, explains things very well and tries to find solutions for servicing issues. I think we need to buy a super sized can of Jason is so kind and caring, explains things very well and tries to find solutions for servicing issues. I think we need to buy a super sized can of the electric degreaser in case our car strands us again, but Jason, he's great!! (And so is the female mechanic there at Skillman, so kudos to her!) More
Oil Change Customer Service was excellent! I am a previous Buick owner currently driving a Chevy Malibu. I called Ray Skillman GMC to ask if I could bring my ve Customer Service was excellent! I am a previous Buick owner currently driving a Chevy Malibu. I called Ray Skillman GMC to ask if I could bring my vehicle in for an oil change when my dealership could not fit me. He asked if I wanted to bring it in right then but I scheduled for the next day. Everyone was courteous and the service was completed within 90 minutes! I received a follow-up call the following day to see if I was satisfied with the services. More
Great Service I enjoy taking my car here. They have a comfortable waiting room and very courteous service department. I never feel rushed to finish explaing my car I enjoy taking my car here. They have a comfortable waiting room and very courteous service department. I never feel rushed to finish explaing my car needs. Good customer service retains and gains customers! Jackie M. More
Great service This was my second service visit since I bought my Equinox from Ray Skillman Northeast. It was time for an oil change. I really like the dealership, t This was my second service visit since I bought my Equinox from Ray Skillman Northeast. It was time for an oil change. I really like the dealership, the people and the place. More
Great experiance.. None of us want to have problems. We all want it free... And reality sets in... My GMC Canyon needed serviced for a recall and Ray Skillman was able None of us want to have problems. We all want it free... And reality sets in... My GMC Canyon needed serviced for a recall and Ray Skillman was able to rectify the issue quick. Let me tell you how quick. Jason and Jay checked me in for service. BEFORE my wife could pick me up (she had to fix her hair..) Service had my truck issue resolved and I was good to go... I barely had time to enjoy a great donut and cup of coffee.. I know all vehicle issues are not as simple, but Skillman's team is intent to make every experience not just memorable but beneficial. This is not just a vehicle sales joint and a grease xxxxxx shop, Ray Skillman Northeast is a great experience.. More
No matter how big or how small the problem Count on them Whatever problem you have this location does a superior job. They are very professional, knowledgeable, and friendly group of people to work with. T Whatever problem you have this location does a superior job. They are very professional, knowledgeable, and friendly group of people to work with. They let you know they are there to take care of the customers needs. Would not go anywhere else! More