Ray Seraphin Ford

Carla and Bruce were very helpful and kind Happy with service! Prompt service and they went out of their way to help me get the service I needed .. very pleased service! Prompt service and they went out of their way to help me get the service I needed .. very pleased More

Matt is pleasant and helpful, every interaction was excellent. I ended up with the perfect vehicle for my business at a good price, and I’m looking forward to working with Matt in the future. excellent. I ended up with the perfect vehicle for my business at a good price, and I’m looking forward to working with Matt in the future. More

I had a good experience,Great people to work with friendly and helpful - had a minor paint issue -service and the detailer I believe Carlos was also professional friendly and helpful - had a minor paint issue -service and the detailer I believe Carlos was also professional More

Everyone at the dealership was very helpful and helped us get our new vehicle in a timely manner. get our new vehicle in a timely manner. More

They worked hard to make sure the sale occurred with them. It was important for them to maintain a good word of mouth locally and keep the business coming their way. them. It was important for them to maintain a good word of mouth locally and keep the business coming their way. More

Bought a $52000. 00 dollar truck..When they took it to detail it they damaged the passenger side mirror ,which is probably 1500.00 dollars...When driving home no that 00 dollar truck..When they took it to detail it they damaged the passenger side mirror ,which is probably 1500.00 dollars...When driving home no that it's dusk I notice the damage. When I called and told salesman he was going to Alan the manager..When I go back to dealer he said he knew nothing about it.. Then a few minutes later said he looked a video tape and didn't see it get hit... If you're looking to get screwed this is the place to go... I did hold onto to spare key knowing they the Manager Al was planning on denying that some dishonest employee damaged truck. More

Had an 8 o’clock appointment for an oil change and it took two hours and 20 minutes to get the job done. Don’t understand why it took so long when you have a appointment? took two hours and 20 minutes to get the job done. Don’t understand why it took so long when you have a appointment? More

Long time customer. Always treated with respect from person answering the phone to the whole Service Dept. they are the best! Always treated with respect from person answering the phone to the whole Service Dept. they are the best! More

Long time customer. Always treated with respect from person answering the phone to the whole Service Dept. they are the best! Always treated with respect from person answering the phone to the whole Service Dept. they are the best! More

There was a terrible lack of communication! ! Our truck was there for 3 days. We had to do all the communication to find out what was going on the entire time. Then the recall was only half ! Our truck was there for 3 days. We had to do all the communication to find out what was going on the entire time. Then the recall was only half done. Had to come back for another appointment a week later for another 2 days!! Little did anyone care that we needed our truck. It’s obvious to us that if your vehicle comes in for a recall it’s the last thing worked on. Again communicate it’s good to know !! Due to many issues with this visit we won’t be back. Consideration for a Ford customer is lacking. . . . I’m sure Ford would love to hear about the treatment we received. Then again. Will they care? More