Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ray Price Stroud Ford
Stroudsburg, PA
349 Reviews
Thank you for stopping by Ray Price Stroud Ford, our dealership serving the communities of East Stroudsburg, Stroudsburg, and Mount Pocono, Pennsylvania. Since we opened our doors way back in 1913, it's been our pleasure to help locals find excellent vehicles, and we hope you'll choose us to be your go-to car dealership.
Let's get to know each other better and see what makes us your top choice for all things Ford in the Stroudsburg area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 349 reviews
April 09, 2021
Took car in for oil change and multi point inspection. Asked them to use a Teflon wrench on wheels when doing rotation. Was told don’t think they have that tool so I said don’t rotate. Picked vehicle up Asked them to use a Teflon wrench on wheels when doing rotation. Was told don’t think they have that tool so I said don’t rotate. Picked vehicle up almost 8 hrs later only to notice immediately there was damage around lugs. Immediately brought it to their attention but they claim now that they didn’t do damage. Foreman stated they had to remove wheels to inspect brakes. I totally forgot that wheels needed to come off to check brakes and rotators. Service Manager, tells me No they don’t need to remove wheels to inspect brakes. Although my report card says measured brake pads and has the actual MM measurement listed. How do you measure the thickness of pads without removing wheels? Report card also says they did a multi purpose inspection recommended by Ford and Lincoln Motor Companies but yet my washer fluid was low and not topped off and my engine coolant level was below minimum and not topped off and my tire pressure was never checked. QuestionIng what they checked and my safety now in this vehicle. So not only do I have damaged rims but also inadequate multi point inspection. Service manager stopped talking to me and is now only just contacting me via email to tell me they are not responsible for damage but are willing to repair. Their repair will not be back to the powder coating I currently have on my rims. Repair would be done in their parking lot. Offering to repair in my eyes is admitting guilt. What happened to making a customer whole again after damage that occurred while in their care, custody and control? Also noticed that 8 mos ago a review was posted by another customer who also had damaged wheels after he brought vehicle in for 2 tire change. This dealership and the GM replaced this customer’s wheels but will not do the same for me or even have my wheels re-powder coated. Doing for one is setting a precedence! People BEWARE of the service you receive from this dealer. I would recommend avoiding this dealer at all cost. Your safety matters. More
by Lorbry1
Employees Worked With
Harry Olandini Service Manager
April 07, 2021
Courteous, friendly service. Took care of my vehicle inspection in a professional manner. Made sure that I was comfortable and relaxed in their customer friendly waiting room. inspection in a professional manner. Made sure that I was comfortable and relaxed in their customer friendly waiting room. More
by Deo
Employees Worked With
Person who did the inspection.
March 30, 2021
Thanks to all on my purchase of a 2015 ford explorer. From sales thru finance to delivery. I would recommend anyone to them. Thanks again! From sales thru finance to delivery. I would recommend anyone to them. Thanks again! More
by char9324
Employees Worked With
Nick Rizzo sales mgr, Anthony Baio finance and jay in sales.
March 17, 2021
Excellent customer service by all staff members. The customer service advisers was very friendly , professional and courteous. The service tech was excellent and efficient in performing service on my ve customer service advisers was very friendly , professional and courteous. The service tech was excellent and efficient in performing service on my vehicle. More
by Al Breland
Employees Worked With
Unknown
March 13, 2021
Came in and dealt with Ryan C, and had a seamless experience. Great dealership, friendly staff, and quality vehicles at a solid price. What more can you ask for?! experience. Great dealership, friendly staff, and quality vehicles at a solid price. What more can you ask for?! More
by BrianF350
Employees Worked With
Ryan C
March 06, 2021
Dealt with ryan kapalini he was awesome! would highly rate him! he was very professional and helpful with our new car purchase! thanks again ryan :) rate him! he was very professional and helpful with our new car purchase! thanks again ryan :) More
by c.mitchell2012
Employees Worked With
ryan kapalini
February 27, 2021
Thank you to Ryan C. Of Stroudsburg Ford. Very helpful Thank you to Ryan C. Of Stroudsburg Ford. Very helpful in purchasing of new lease 2021 explorer, alongside making a deal that we agreed upon. Thank you to Ryan C. Of Stroudsburg Ford. Very helpful in purchasing of new lease 2021 explorer, alongside making a deal that we agreed upon. More
by dub_colenz
Employees Worked With
Ryan C
February 25, 2021
I like it. Service was done in an efficient manner with a reasonable wait time. No hassle with my ford points. I don't like having to jump through hoops to get what i'm entitled to and I didn't have to. Sale reasonable wait time. No hassle with my ford points. I don't like having to jump through hoops to get what i'm entitled to and I didn't have to. Sales team and Managers are also top flight. More
by whaler
Employees Worked With
So efficient didn't get names.
February 22, 2021
Fantastic service experience, Ray Price has always delivered exceptional service on our vehicles, fast and efficient and never any hassles, a top notch service facility. delivered exceptional service on our vehicles, fast and efficient and never any hassles, a top notch service facility. More
by Astro55
Employees Worked With
Colleen, always helpful and efficient!
