Ray Price Honda

Ray Price does not back up their cars. I had a problem with my rims rusting when I first got my car and they told me that it was rocks hitting my rims and chipping the paint. After my rims kept getting wo with my rims rusting when I first got my car and they told me that it was rocks hitting my rims and chipping the paint. After my rims kept getting worse my dad took my car to a Honda dealer in NJ to see what they said and as soon as they saw the rims they said that they were defective and that we should file a claim with the company. The other dealer happily took pictures of the rims and sent them to Honda for the claim. Unfortunately though the pictures were not good enough so I had to go to Ray Price to get them taken again and sent to the company. When we went for the pictures the staff at Ray Price acted very cold to us like we had done something wrong. After taking the pictures he said he would send them into Honda. A week later we called to check in with Honda and see the status of our claim and we were told Ray Price never sent them the pictures. Honda then decided to call Ray Price and when they did they told them that there was nothing wrong with my rims and that the spots of rust were just from rocks hitting my car. (I have looked at other CRV's ones older and newer and have never seen rusting on them like mine so I doubt that it is rocks. After Ray Price told Honda this, Honda called us back and told us that my claim was not approved because Ray Price said that it was just "rocks". I do not know why Ray Price would, excuse my language but "screw me over" like this especially because every vehicle we own is from there. I can assure you that neither me or anyone in my family will buy from them again because of this awful experience. More

They put on new tires and then the TPMS light came on. They wouldn't take responsibility for damaging it and blamed it on low voltage. Unless you believe in coincidences--don't use their service departme They wouldn't take responsibility for damaging it and blamed it on low voltage. Unless you believe in coincidences--don't use their service department! More

WOW!! This was by far the best experience we ever had buying a new car. No BS! Andre was kind and knowledgeable about his product. Brian, the sales manager, is not your typical car type of guy. He actual buying a new car. No BS! Andre was kind and knowledgeable about his product. Brian, the sales manager, is not your typical car type of guy. He actually took time to speak with us and make sure we were happy with every step of the process. Jason in finance, I think that was his name was a pleasure as well. I'm telling you, these guys are not your typical "Car" guys. My wife and I love our new CR-V and will be going back for service. They give FREE Pa state inspection for ever and a loaner car for ever. FREE!! That is a nice bonus. We will see you guys in three years when our lease is due. Thanks for everything! More