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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
467 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 467 reviews

February 12, 2025

The gentleman at the desk when we first walked in was so respectful and professional. At our age we are a bit out of touch with the latest technology and he actually made me not only at ease but made me sm More

by Rwhit1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I do not know. Wed made an appointment to have the automatic bright/dimming of lights fixed
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Feb 12, 2025 -

Ray Laks Honda responded

Your support means a lot, and we're glad our team could provide a great experience. We're always here to help and look forward to seeing you again in the future at Ray Laks Honda!

February 11, 2025

Great service , customer care love the accord and CRV. Need better pricing on clean deal new cars! More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
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Feb 11, 2025 -

Ray Laks Honda responded

Thank you for reviewing Ray Laks Honda! It was so kind of you to share your experience, Mark. If there's anything else we can help you with, please let us know.

February 11, 2025

Hi. I had a NYS inspection on 2/7/25, my vehicle passed. Thank you for being straightforward and taking accountability for the mishap that occurred More

by Rifles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick s
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Feb 12, 2025 -

Ray Laks Honda responded

Thank you for taking the time to share your feedback. We truly appreciate you recognizing our honesty and taking accountability. Our team is always here to help, and we hope to see you again at Ray Laks Honda.

February 08, 2025

The associates were all courteous and efficient while serving the car. They explained what was done to my vehicle during the appointment. More

by Erma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schenk and Jim Coric
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Feb 10, 2025 -

Ray Laks Honda responded

Thanks a million, Erma. We love to hear that our team at Ray Laks Honda provided courteous and efficient service. Thank you for sharing your experience with us, and we hope to see you again soon.

February 08, 2025

Customer Service has always been a helpful, positive experience. My concerns have been understood and addressed. More

by Smart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, William Wertheim
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Feb 10, 2025 -

Ray Laks Honda responded

That's wonderful to hear. Thank you for choosing Ray Laks Honda, and we hope you'll stop by for another visit in the future!

February 06, 2025

The sales team and management are amazing to work with . There’s no other spot I would go! More

by Sdrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
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Feb 06, 2025 -

Ray Laks Honda responded

Five-star reviews make our day at Ray Laks Honda. Thank you for taking the time to leave us positive feedback. We'd be delighted to serve you again!

February 06, 2025

Very nice to deal with. Clean waiting room. Prompt service and friendly . That’s all. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Feb 06, 2025 -

Ray Laks Honda responded

Sharon, Thank you for trusting Ray Laks Honda with your business! We strive to provide prompt and friendly service and glad we met your expections. If you need us in the future, feel free to reach out. We're here to help!

February 06, 2025

This dealership is wonderful. Sales people are friendly and definitely willing to work with for the best deal for both you and thier dealership. I would highly recommend Ray Laks More

by lorilou19_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Feb 06, 2025 -

Ray Laks Honda responded

Wow, thank you for the glowing recommendation! We're happy to hear that our team at Ray Laks Honda provided such a positive experience. We look forward to serving you again in the future!

Feb 07, 2025 -

lorilou19_6 responded

Its so true! Thank you again!!

Feb 07, 2025 -

Ray Laks Honda responded

You're very welcome! 😊

February 04, 2025

Appointment was easy to book, customer service was fast and efficient. Inspection was done in a timely amount of time. More

by patfest525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All in service department
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Feb 04, 2025 -

Ray Laks Honda responded

Thank you for the five stars! If you need anything else at all, feel free to give us a shout at Ray Laks Honda. We're here to help!

February 04, 2025

This dealership always takes great care of me! I needed an inspection and they not only squeezed me in but also took care of a recall. More

by Shannabec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Feb 04, 2025 -

Ray Laks Honda responded

Shannabec, We're delighted to hear that our team at Ray Laks Honda was able to assist you with your inspection and recall needs. Thank you for trusting us with your vehicle, and we look forward to welcoming you back!

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