Ray Laks Honda | Page 42

Service at Ray Laks Ray Laks is the best dealership for buying a new car, a used one, or having service done! I recently had an Inspection done. The employees are so fr Ray Laks is the best dealership for buying a new car, a used one, or having service done! I recently had an Inspection done. The employees are so friendly and knowledgeable. The work is done to perfection, and they even wash your car afterwards! I great place - I would not go anywhere else for a car! More

Positive car buying experience. Very helpful staff, not the usual pushy sales you get at most dealerships. Also got a good deal on just the vehicle I wanted. First Honda purchased, I Very helpful staff, not the usual pushy sales you get at most dealerships. Also got a good deal on just the vehicle I wanted. First Honda purchased, I hope to have it for many years to come. More

Karen Haines Rocks!!! Karen Haines stays with you for as long as you own your Ray Laks vehicle. She wants to know everything about your experience even after the sale: from Karen Haines stays with you for as long as you own your Ray Laks vehicle. She wants to know everything about your experience even after the sale: from the ease of scheduling service to your satisfaction with the work that is performed. She really goes above and beyond; she even gives out her own phone number in case you ever have trouble getting through the sometimes busy call center and want an answer right away. More

Sold me a roach, now won't return my calls. When I bought my car they tried to inflate the price on the bill of sale and had I not caught it while they hurried me along to sign the paperwork, th When I bought my car they tried to inflate the price on the bill of sale and had I not caught it while they hurried me along to sign the paperwork, they would not have given me the price we actually agreed to. In addition to that I've had the car less than 1000 miles and it has a host of issues that these guys basically offloaded in to my lap. I have tried calling and emailing multiple managers at this dealership (sorry reception at ray laks you've transferred me to mailboxes several times) and no answer, no response. Avoid this place. Seriously. More

Great service! I really enjoyed working with the team at Ray Laks. They were exceptional in helping me find the right vehicle and getting me the payment I was looki I really enjoyed working with the team at Ray Laks. They were exceptional in helping me find the right vehicle and getting me the payment I was looking to pay. I would recommend Ray Laks if you are looking for a Honda! More

Great experience Very helpful, aware of our needs and wants ; not pushy. Probably our main reason for coming back Have really liked our Hondas. Thanks so much. Very helpful, aware of our needs and wants ; not pushy. Probably our main reason for coming back Have really liked our Hondas. Thanks so much. More

Car Inspection Everyone in the service department is always very friendly and knowledgeable. The work is always completed in a timely fashion. I always appreciate Everyone in the service department is always very friendly and knowledgeable. The work is always completed in a timely fashion. I always appreciate their help. More

Convenient and Professional I have nothing but good things to say about Ray Laks Honda, but especially about the Service Team. I was met by a team member, vital information was I have nothing but good things to say about Ray Laks Honda, but especially about the Service Team. I was met by a team member, vital information was gathered and the car was serviced shortly thereafter. No unnecessary waiting around - just friendly and professional service More

Do not do business here. My wife and I attempted to purchase a used van from these charlatans. We found an internet listing matching our purchasing criteria and stopped by (30 My wife and I attempted to purchase a used van from these charlatans. We found an internet listing matching our purchasing criteria and stopped by (30 miles away). On our initial visit, the vehicle was having some work done in the service department. No problem, we made contact with a salesman and were told it would be ready later that day. We came back, but the vehicle was still on a lift. Not wanting a scheduling conflict to deprive us of this opportunity, we put money down on the vehicle so we would be the first to test drive it when it was finally ready. Days later we received word that the van was ready, so we went back that weekend. While driving, a loud noise began emanating from the wheel area. Obviously, the van needed to be returned to the service department. We still wanted to purchase the vehicle and the dealership still had our money. We told them to take their time and service it properly. Several days passed and we received word that the van was ready again, so we made another appointment to test drive it in two days time. When we arrived at the dealership for our appointment we were told THE VAN HAD BEEN SOLD. The salesman had our number but did not notify us to save us the 30-mile drive, since he still wanted to sell us a more expensive vehicle. His manager told us tough luck and that putting money down on a vehicle doesn't mean anything. He would not negotiate on the price of another vehicle at all and couldn't care less what we had invested in the process. Finally, their card reader was broken and we couldn't get our money back. After two hours of waiting, they told us we didn't have to stay and that they would call us when the money was returned. After several days, we called the financial office to be told that they hadn't done any paperwork and that they have never done transactions without having a physical card available, so we'd have to drive the 30 miles there to swipe our card again, to get the money back that was put down on nothing. This entire establishment, from stem to stern, is a fallacy. More

Red carpet and balloons? Certainly was with Bruce Maurer at the helm! Taking me through every step with clarity and honesty that helped me make an informed decision without an Certainly was with Bruce Maurer at the helm! Taking me through every step with clarity and honesty that helped me make an informed decision without any doubt. Whether you know exactly what you want or need detailed information about other options, Bruce is the man for you. Definitely not short of enthusiasm and excitement for your behalf, Bruce will lead you to what you need and want depending on your circumstances. Let’s not forget about Scott Heller, the financial manager, who made things effortless and fast. Good job guys!!! Thanks, George Minasidis More